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Serta Mattress Warranty

Best 10’s Verdict

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The warranty is a critical consideration when you are buying a new mattress.

You can tell that a brand you're dealing with is reliable by its warranty.

There is a 10-year non-prorated Serta warranty, but only for mattresses paired with Serta foundations.

Your warranty specifies the amount of sagging needed for a claim based on the type of mattress you own. You must also provide proof of purchase and be the original purchaser.

The cost of shipping and handling, which is $10 per piece, is your responsibility.

Note: The Saatva Classic is the most comfortable mattress we've found - with a lifetime warranty (on all their mattresses).
Buy a high-quality mattress from a reputable brand like the Saatva Classic to avoid any risks. They allow returns without question and offer a generous 365-day trial period.

Comfortable and built to last, the Saatva Classic is our favorite pick for 2022.

What Is Serta'S Warranty Fine Print?

Perfect Sleeper and Perfect Day mattresses and box foundations from Serta come with a 10-year non-pro-rated warranty.

The Serta warranty covers mattresses only when paired with Serta foundations or box foundations.

Warranty coverage excludes damage caused by these 6 factors:

• Misuse
• Alteration
• Accidents
• Improper installation
• Negligence
• Everyday wear and tear

A Serta representative must authorize any warranty returns. All repairs or replacements may incur a handling charge of $10 per piece.

Does Serta'S Warranty Force Me To Pay For Shipping?

The warranty does not cover delivery to or from the property.

There will be a $75.00 delivery charge within normal delivery areas for every claim.

How Do I File A Warranty Claim With Serta?

Fill out an online form to begin your warranty claim.

Contact your Serta dealer if you observe a defect. If you can't reach the dealer, contact Serta customer support.

To qualify for the warranty, you must be the original purchaser. Providing the original law tags, and proof of purchase is also mandatory.

How Much Does My Serta Need To Sag For Warranty Eligibility?

Depends on the mattress type.

The warranty covers sagging on these 4 mattress types:

1. Innerspring mattress: Sagging or body impressions that measure 1.5".
2. Hybrid mattress: Sagging or body impressions that measure 1.5".
3. Foam mattress: Sagging or body impressions that measure 0.75" or greater.
4. Smooth top hybrid mattress: Sagging or body impressions that measure 0.75" or greater.

Note: Mattresses must be continuously supported by a matching foundation and used with an appropriate frame.

What Is The #1 Brand With The Best Warranty?

The Saatva Classic has the best warranty (it's completely unlimited with no time frame).

Invest in a high-quality mattress from a reputable brand like the Saatva Classic and avoid making a major mistake.

See Exclusive Black Friday Deal

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →
See Exclusive Black Friday Deal →
Claim My Deal →