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Novaform Mattress Warranty

Novaform Mattress Warranty

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked

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When shopping for a Novaform mattress, consider their 20-year warranty. Innocor, Inc., the manufacturer, covers severe body contours to 1.5 in depth and also offers mattress guarantees for peace of mind. However, they limit coverage to one replacement and exclude imperfections of the fabric cover, slight body impressions, comfort preference, transportation charges, abuse and damage due to improper use or care. They also reserve the right to refuse service if your product is unsanitary or failure is due to causes other than defective materials/workmanship.

For more security, investigate lifetime warranties with fewer restrictions and try out brands that offer a trial period and money back guarantee. That way you can be sure you're comfortable with the mattress you choose.


Additionally, the mattress warranty from Diamond is not very comprehensive and does not offer enough protection for customers in the event of a defect or other issues.

The Saatva Classic mattress is an excellent choice if you're looking for a reliable and comfortable mattress at a great price. It comes with a full, lifetime warranty that covers any structural issues, like body impressions and defects in the material. It also features advanced comfort technology like individual wrapped coils designed to provide support and relieve pressure points. Plus, it's made with hypoallergenic and all natural materials, so you don't have to worry about chemical fumes or off-gassing. And furthermore, Saatva offers an extremely generous return policy of up to 365 days for free returns along with excellent customer service should you ever need it. All of these features make the Saatva Classic mattress an ideal choice if you are considering buying a Novaform mattress with their warranty.

What Does The Novaform Mattress Warranty Cover?

The Novaform mattress warranty covers defects in materials and workmanship for up to 20 years, depending on the model. Novaform will repair or replace any defects, such as sagging or foam compression, free of charge. However, the warranty does not cover normal wear and tear, misuse or abuse, or changes in your preference for firmness or comfort.

To make a claim, you'll need to provide proof of purchase and photos of the defect, and follow the warranty claim process outlined by Novaform. Be sure to check the specific terms of your purchase since warranties can vary by retailer.

While a warranty offers peace of mind, consider comfort, support, and durability when choosing a mattress. Reading customer reviews, trying out different models in-store, and taking advantage of trial periods can help you find the best mattress for your needs.

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How Long Does The Novaform Mattress Warranty Last?

The Novaform mattress warranty lasts for an impressive 20 years from the date of purchase, surpassing many other mattress brands in the market. However, it's important to keep in mind that the warranty only covers manufacturing defects and doesn't include normal wear and tear, stains, or damage caused by misuse or improper care. To take advantage of the warranty, you'll need to provide proof of purchase and follow the manufacturer's care instructions.

To ensure the longevity of your Novaform mattress, it's recommended that you rotate it every three to six months to prevent sagging and maintain its shape. Investing in a high-quality mattress protector is also essential to prevent spills and stains.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

What Are The Limitations Of The Novaform Mattress Warranty?

The Novaform mattress warranty offers coverage for defects in materials and workmanship for a specific time period. However, it does have some limitations that buyers need to be aware of.

One limitation is that the warranty only covers defects that occur during normal use and does not cover damage due to misuse or abuse. Additionally, the warranty only applies to the original purchaser of the mattress.

Another important limitation is that specific care instructions must be followed for the warranty to be valid. Failure to follow these instructions may result in any damage not being covered. The care instructions include using the mattress on a suitable foundation, rotating the mattress regularly, and avoiding excessive exposure to moisture.

Lastly, the Novaform mattress warranty has a limited duration that varies depending on the specific model of the mattress. Typically, it ranges from 10 to 20 years, but any defects after this time will not be covered.

To ensure your mattress is covered, it is important to follow the care instructions and use it properly. If any issues arise, reach out to Novaform customer service as soon as possible to discuss your options.

How Do I File A Claim Under The Novaform Mattress Warranty?

To file a claim under your Novaform mattress warranty, start by gathering relevant information such as your warranty and proof of purchase. Contact the company's customer service department to initiate the claims process and provide specifics about the issue, including purchase date and the problem with the mattress. Follow all provided instructions closely and carefully review the warranty terms to ensure eligibility for coverage.

Keeping documentation related to your mattress purchase, such as receipts and invoices, can facilitate the claims process. Remember that filing a warranty claim may be frustrating, but persistence can lead to a satisfactory resolution. If necessary, consider escalating the matter or seeking legal assistance.

Can I Transfer The Novaform Mattress Warranty To A New Owner?

Unfortunately, the Novaform mattress warranty cannot be transferred to a new owner. It is only applicable to the original purchaser and cannot be sold or transferred to another individual. However, if you sell or give the mattress to someone else and you are the original purchaser, the warranty is still valid. It's important to ask the seller about the warranty and any potential issues before purchasing a used Novaform mattress. Different brands and models have varying warranty terms, so it's always wise to carefully read the fine print before buying. Remember, the best way to extend the life of your mattress and protect your investment is to follow the manufacturer's care instructions and use a quality mattress protector.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

See Our #1 Researched Mattress in 2024

✔ High-quality, premium materials
✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal

References

Novaform Mattress Warranty

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When shopping for a Novaform mattress, consider their 20-year warranty. Innocor, Inc., the manufacturer, covers severe body contours to 1.5 in depth and also offers mattress guarantees for peace of mind. However, they limit coverage to one replacement and exclude imperfections of the fabric cover, slight body impressions, comfort preference, transportation charges, abuse and damage due to improper use or care. They also reserve the right to refuse service if your product is unsanitary or failure is due to causes other than defective materials/workmanship.

For more security, investigate lifetime warranties with fewer restrictions and try out brands that offer a trial period and money back guarantee. That way you can be sure you're comfortable with the mattress you choose.


Additionally, the mattress warranty from Diamond is not very comprehensive and does not offer enough protection for customers in the event of a defect or other issues.

The Saatva Classic mattress is an excellent choice if you're looking for a reliable and comfortable mattress at a great price. It comes with a full, lifetime warranty that covers any structural issues, like body impressions and defects in the material. It also features advanced comfort technology like individual wrapped coils designed to provide support and relieve pressure points. Plus, it's made with hypoallergenic and all natural materials, so you don't have to worry about chemical fumes or off-gassing. And furthermore, Saatva offers an extremely generous return policy of up to 365 days for free returns along with excellent customer service should you ever need it. All of these features make the Saatva Classic mattress an ideal choice if you are considering buying a Novaform mattress with their warranty.

What Does The Novaform Mattress Warranty Cover?

The Novaform mattress warranty covers defects in materials and workmanship for up to 20 years, depending on the model. Novaform will repair or replace any defects, such as sagging or foam compression, free of charge. However, the warranty does not cover normal wear and tear, misuse or abuse, or changes in your preference for firmness or comfort.

To make a claim, you'll need to provide proof of purchase and photos of the defect, and follow the warranty claim process outlined by Novaform. Be sure to check the specific terms of your purchase since warranties can vary by retailer.

While a warranty offers peace of mind, consider comfort, support, and durability when choosing a mattress. Reading customer reviews, trying out different models in-store, and taking advantage of trial periods can help you find the best mattress for your needs.

How Long Does The Novaform Mattress Warranty Last?

The Novaform mattress warranty lasts for an impressive 20 years from the date of purchase, surpassing many other mattress brands in the market. However, it's important to keep in mind that the warranty only covers manufacturing defects and doesn't include normal wear and tear, stains, or damage caused by misuse or improper care. To take advantage of the warranty, you'll need to provide proof of purchase and follow the manufacturer's care instructions.

To ensure the longevity of your Novaform mattress, it's recommended that you rotate it every three to six months to prevent sagging and maintain its shape. Investing in a high-quality mattress protector is also essential to prevent spills and stains.

What Are The Limitations Of The Novaform Mattress Warranty?

The Novaform mattress warranty offers coverage for defects in materials and workmanship for a specific time period. However, it does have some limitations that buyers need to be aware of.

One limitation is that the warranty only covers defects that occur during normal use and does not cover damage due to misuse or abuse. Additionally, the warranty only applies to the original purchaser of the mattress.

Another important limitation is that specific care instructions must be followed for the warranty to be valid. Failure to follow these instructions may result in any damage not being covered. The care instructions include using the mattress on a suitable foundation, rotating the mattress regularly, and avoiding excessive exposure to moisture.

Lastly, the Novaform mattress warranty has a limited duration that varies depending on the specific model of the mattress. Typically, it ranges from 10 to 20 years, but any defects after this time will not be covered.

To ensure your mattress is covered, it is important to follow the care instructions and use it properly. If any issues arise, reach out to Novaform customer service as soon as possible to discuss your options.

How Do I File A Claim Under The Novaform Mattress Warranty?

To file a claim under your Novaform mattress warranty, start by gathering relevant information such as your warranty and proof of purchase. Contact the company's customer service department to initiate the claims process and provide specifics about the issue, including purchase date and the problem with the mattress. Follow all provided instructions closely and carefully review the warranty terms to ensure eligibility for coverage.

Keeping documentation related to your mattress purchase, such as receipts and invoices, can facilitate the claims process. Remember that filing a warranty claim may be frustrating, but persistence can lead to a satisfactory resolution. If necessary, consider escalating the matter or seeking legal assistance.

Can I Transfer The Novaform Mattress Warranty To A New Owner?

Unfortunately, the Novaform mattress warranty cannot be transferred to a new owner. It is only applicable to the original purchaser and cannot be sold or transferred to another individual. However, if you sell or give the mattress to someone else and you are the original purchaser, the warranty is still valid. It's important to ask the seller about the warranty and any potential issues before purchasing a used Novaform mattress. Different brands and models have varying warranty terms, so it's always wise to carefully read the fine print before buying. Remember, the best way to extend the life of your mattress and protect your investment is to follow the manufacturer's care instructions and use a quality mattress protector.