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Purple Mattress Warranty

Best 10’s Verdict

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The mattress warranty is one of the most overlooked factors when shopping for a new mattress.

Make sure you read the warranty carefully. You'll know you're dealing with a reputable brand if the warranty is good.

Purple mattresses come with a 10-year warranty that covers defective workmanship or materials along with a 100-night sleep trial.

The mattress may be replaced or repaired at Purple's discretion.

In the first 10 years after purchase, Purple will not charge its customers for mattress repairs or replacements.

You can file a claim if your mattress sags more than 4-inches.

If you want to file a warranty claim, you must fill out an online form.

Note: The Saatva Classic is the most comfortable mattress we've found - with a lifetime warranty (on all their mattresses).

What Is Purple'S Warranty Fine Print?

Purple's warranty fine print includes 4 main points:

• Purple offers a 100-night sleep trial along with a 10-year warranty that covers defective workmanship or materials. Purple may replace or repair the mattress at its discretion.
• In normal, proper use, this warranty applies only if the mattress material cracks, splits, or otherwise fails during normal use and normal handling. This is stated in Purple's care and use instructions.
• Purple shall not provide the warranty if it determines in its reasonable discretion that the pillow has been damaged, abused, or neglected.
• Reselling or donating the original purchaser's mattress shall void the warranty.

Does Purple'S Warranty Force Me To Pay For Shipping?

No. Purple will not charge the purchaser for the repair or replacement of a defective mattress in the first 10 years after purchase.

The warranty on repaired or replaced mattresses begins on the date of purchase, not on the date of replacement. Purple reserves the right to replace or repair the mattress at its sole discretion.

How Do I File A Warranty Claim With Purple?

To begin your warranty claim, you must fill out an online form.

Purple or its third-party providers can only process warranty claims with intact law tags.

Mattress owners may be required to submit proof that an appropriate foundation and frame have been used consistently.

How Much Does My Purple Need To Sag For Warranty Eligibility?

Mattresses that sag more than 4-inches will qualify for a claim.

Consider a reputable mattress like the Saatva Classic. Mattresses from Saatva Classic are an excellent value and come with unbelievably friendly policies.

If you're not happy with your Saatva Classic mattress (which is unlikely), they will arrange to pick it up and refund your money (taxes included).

What Is The #1 Brand With The Best Warranty?

The Saatva Classic has the best warranty (it's completely unlimited with no time frame).

Invest in a high-quality mattress from a reputable brand like the Saatva Classic and avoid making a major mistake.

See Exclusive Black Friday Deal

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →
See Exclusive Black Friday Deal →
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