Big Lots Mattress Warranty

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When buying from Big Lots, it's important to understand their limited two-year mattress guarantees and the related terms and conditions outlined in their Certificate of Limited Warranty. It has certain limitations and exclusions, such as: damages due to unsanitary conditions, misuse/abuse are not covered.

Plus, customers must cover transportation and inspection costs associated with any repairs or replacement. Carrying the mattress on its side also requires extra labor of the customer. Big Lots can provide an equal or higher value product for replacement, but customers remain accountable for transport and inspection costs.

Additionally, the warranty offered by Mattress Firm may not provide enough protection for those that are considering a purchase.

The Saatva Classic mattress is a great option for those looking for an eco-friendly mattress with high quality craftsmanship. It features multiple layers of foam, a coil system, and organic cotton cover to provide top-notch comfort and spinal support that works well for all sleepers. It also comes with a generous lifetime warranty and 365-day return policy, so you can be sure that your mattress will be taken care of long after purchase. Though its warranty and return policy are not as comprehensive as those offered by big lots mattress warranties, Saatva still provides extraordinary value for money in terms of quality and durability.

How Does The Big Lots Mattress Warranty Work?

The Big Lots Mattress Warranty covers defects in material and workmanship for up to 10 years from the original purchase date. The warranty is limited and only valid for the original purchaser, requiring proof of purchase. Coverage includes sagging of more than 1.5 inches and any defects in the foam or coil structure of the mattress.

To file a claim, contact Big Lots' customer service department and provide evidence of the defect. If approved, you may receive a replacement mattress or a refund of the purchase price. However, the warranty doesn't cover normal wear and tear, abuse or misuse, or changes in comfort preferences. It also doesn't cover transportation costs for returning the defective mattress.

When buying a mattress, it's crucial to consider the warranty to protect your investment. Read the fine print and understand what is and isn't covered. Remember, proper care can extend your mattress's lifespan, even with a great warranty.

What Is Covered Under The Big Lots Mattress Warranty?

Big Lots offers a warranty on their mattresses, covering manufacturing defects and abnormalities in materials or workmanship. The warranty varies depending on the specific product, but generally lasts for one year. If a defect is found, Big Lots will repair or replace the mattress at no additional cost.

It's important to note that the warranty does not cover normal wear and tear, misuse, or stains. To prevent potential stains or damage, it's recommended to use a mattress protector.

If you need to make a warranty claim, contact Big Lots customer service and provide proof of purchase and photos of the issue. While the warranty is limited, it provides some peace of mind for customers. Proper care and use of a mattress protector can also maximize the mattress's lifespan.

How Long Is The Big Lots Mattress Warranty Valid?

The length of the Big Lots mattress warranty depends on the type of mattress and brand. Some have a 10-year warranty, while others only have a 1-year warranty. It's important to carefully read the warranty information to understand what is covered and for how long.

If you encounter any issues with your Big Lots mattress, contact customer service to start the warranty claim process. They will likely ask for proof of purchase and possibly photos of the issue. Keep in mind, warranties usually only cover manufacturing defects and not normal wear and tear or misuse damage.

To extend the life of your mattress, maintain it properly by rotating it every 3-6 months, using a mattress protector to prevent spills and stains, and avoiding jumping on the bed or using it as a trampoline to prevent damage to the springs and foam.

Remember, when shopping for a mattress, the length of the warranty should not be the only factor you consider. Research reputable brands with good reviews and try out the mattress in-store or during a trial period, if offered.

What Is The Process For Filing A Claim Under The Big Lots Mattress Warranty?

To file a claim under the Big Lots mattress warranty, you should first review the terms and conditions of your warranty agreement. Depending on the issue, you may need to provide supporting documentation. Contact Big Lots customer service to initiate the process and they will guide you through the next steps, which may include sending your mattress in or providing an inspection report.

Keep in mind that warranties often decrease in value over time and typically only cover manufacturing and material defects, not wear and tear or accidental damage. If you have any concerns about your mattress, don't hesitate to reach out to Big Lots customer service. They are there to assist you and find the best solution for your specific situation.

Are There Any Exclusions Or Limitations To The Big Lots Mattress Warranty?

The Big Lots Mattress Warranty has exclusions and limitations. The warranty covers defects in materials and workmanship but doesn't cover normal wear and tear, misuse or abuse, or changes in comfort preferences. If you file a warranty claim, you'll need proof of purchase, but transportation or shipping costs won't be covered.

To make an informed decision about purchasing a mattress, it's important to read the warranty information carefully. Additionally, investing in a high-quality mattress protector can help protect your mattress from damage.

Ultimately, choosing a comfortable and supportive mattress made with high-quality materials should be the top priority when making your purchase decision.

What Is Covered Under The Big Lots Mattress Warranty?