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Englander Mattress Warranty

Best 10’s Verdict

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The mattress warranty is one of the most overlooked factors when shopping for a new mattress.

Make sure you read the warranty carefully. You'll know you're dealing with a reputable brand if the warranty is good.

Englander mattresses come with a 10-year limited warranty.

Englander replaces or repairs its mattresses for free within the first 2 years. This doesn't include shipping charges.

Damage caused by abuse, improper care, or ingestion of dust mites and bedbugs is not covered by Englander's warranty.

Note: The Saatva Classic is the most comfortable mattress we've found - with a lifetime warranty (on all their mattresses).

What Is Englander'S Warranty Fine Print?

Englander's warranty fine print includes 6 main points:

• Englander's warranty is non-transferable and applies only to the original purchaser from Englander Gallery, Authorised Dealers, or selected concessionaires.
• Warranty claims require the original proof of purchase and delivery order.
• Englander will replace or repair an Englander mattress free of charge within 2 years of delivery (excluding transportation charges).
• In the 2nd year, any replacement or repair of the Englander mattress will be calculated based on the number of years owned multiplied by 1/12th per year of the prevailing list price, plus shipping.
• Englander reserves the right to substitute comparable materials or models if identical materials or models are not available at the time of repair or replacement.
• It is Englander's policy to honor only one delivery address. To continue Englander warranty coverage after a change of address, the original purchaser must contact Englander via phone or email.

The following is excluded from the Englander warranty:

• Normal body impressions that are less than 38mm.
• Fabric of the mattress (including stains, soiling, and burns)
• Bending of border wires due to moving or folding of the mattress.
• Damage due to abuse or improper care
• Infestation by dust mites and bedbugs.
• Mattresses that are not obtained through an authorized Englander retailer.
• Items sold 'as-in', 'distressed', or as floor models.
• Costs of transportation, inspection, or removal.

Does Englander'S Warranty Force Me To Pay For Shipping?

Transport and handling fees will be your responsibility.

You will be issued a merchandise credit by the retailer if you file a claim.

How Do I File A Warranty Claim With Englander?

You can file a warranty claim in 3 ways:

• Complete the online form on their website
• Call them
• Email Southerland Customer Service

How Much Does My Englander Mattress Need To Sag For Warranty Eligibility?

When there is no weight resting on the bed surface, the Englander Mattress will cover unrecoverable indentations of 1" non-quilted or 1 1/2" quilted or above. Englander's warranty covers sagging when:

• Platform bases/foundations approved by the Englander GCC were continuously used to support the mattress.
• The mattress and platform base rest on an appropriate frame with rigid cross slats and at least one rigid center leg firmly resting on the floor.
• A solid platform surface with a rigid center supports the mattress continuously. Any sleep system and any size require the correct center support & leg.

What Is The #1 Brand With The Best Warranty?

The Saatva Classic has the best warranty (it's completely unlimited with no time frame).

Invest in a high-quality mattress from a reputable brand like the Saatva Classic and avoid making a major mistake.

See Exclusive Black Friday Deal →

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

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