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Mattress Warehouse Warranty

Mattress Warehouse Warranty

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the custom hoe building industry in sales, marketing, and design.

Learn more about B10M Editorial Process

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Key Takeaways

Shopping for a mattress? Look at company warranties before making your decision. Mattress guarantees are important when considering what type of mattress to purchase. Mattress Warehouse offers one time exchange of comfort within 30 days with delivery fee plus $19.99 per piece removal fee - no refunds, specials or clearance sales. Cancelled orders may be subject to 20% restocking fees and freight charges.

Product protection by 'Extend' might be available, but with unclear coverage costs. Unavailable for refund once delivered or picked up at store; used mattresses or box springs cannot be bought and all returned mattresses are shredded for health standards. Compare warranty policies to get the best lifetime warranty that provides good comfort, build quality and few limitations.

If you are also considering purchasing a mattress from Original Mattress Factory, it is important to familiarize yourself with the exploring the Original Mattress Factory warranty to ensure you understand their coverage and any potential restrictions.

The Saatva Classic mattress is a great option for those looking for a high-quality and luxurious mattress. Its construction features individually wrapped coils, three layers of foam and two levels of firmness to cater for different sleep preferences. The Euro-top quilted layer with gel memory foam reduces motion transfer whilst keeping you cool throughout the night. Not only does it provide superior comfort, but its longevity is further enhanced by the full lifetime warranty and the 365-day return policy - allowing you to find the perfect fit or replace it in case anything should happen within that time frame. Furthermore, Saatva makes use of eco-friendly materials such as soy-based foam, natural latex and GOTS certified organic cotton - making it one of the most sustainable options available on the market.

What Is The Mattress Warehouse Warranty And What Does It Cover?

The Mattress Warehouse warranty covers manufacturing defects and certain types of damage, such as sagging and defects in materials or construction. However, it does not cover normal wear and tear, stains, or damage caused by improper use or cleaning. It's important to read the warranty carefully and understand the specific terms and conditions, such as requirements for foundations or bed frames. If you have any questions or concerns, contact the manufacturer or retailer for clarification. Choose a reputable brand with a proven track record of customer satisfaction and responsive customer service, and follow the warranty claim process promptly and thoroughly if necessary.

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How Long Is The Mattress Warehouse Warranty Valid For And What Are The Terms?

Most Mattress Warehouse warranties are valid for 10 to 20 years, depending on the brand and model. However, it's important to thoroughly read the terms and conditions of the warranty to understand what is covered and what is not. Generally, most warranties cover manufacturing defects, but not normal wear and tear or damage caused by improper use or cleaning.

To ensure that you are eligible for warranty coverage, it's crucial to properly care for your mattress. This includes using a mattress protector, regularly rotating or flipping the mattress, and following the manufacturer's care instructions. If you need to make a claim under the warranty, keep all documentation, such as your receipt and warranty certificate.

While a warranty is an important factor to consider when purchasing a mattress, it's not the only one. Make sure to choose a high-quality, comfortable, and supportive mattress from a reputable retailer with a good return policy. By taking the time to research and choose the right mattress, you can rest easy knowing that you'll have a durable and comfortable bed for years to come.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

What Steps Do I Need To Take To File A Claim Under My Mattress Warehouse Warranty?

To file a claim under your Mattress Warehouse warranty, start by reviewing your warranty paperwork to understand what your warranty covers and the specific steps you need to take to initiate a claim. In most cases, you'll need to contact the retailer where you purchased your mattress and provide information such as your purchase date, mattress type, and reason for your claim. You may also need to provide photos of any damage or defects.

After submitting your claim, wait for a response from the manufacturer or retailer. They may request additional information or schedule an appointment to inspect your mattress. If your claim is approved, they may offer a repair or replacement based on the terms of your warranty.

Keep in mind that warranties may have limitations or exclusions, so carefully review your warranty before making a claim. Some warranties may not cover normal wear and tear, or may require specific maintenance to remain valid. By following these steps and understanding the terms of your warranty, you can ensure the best possible resolution for any issues with your mattress.

Can I Transfer The Mattress Warehouse Warranty To Someone Else If I Sell My Mattress?

You can transfer your Mattress Warehouse warranty to another person if you sell your mattress. However, you should check your warranty for any specific transfer requirements, like a transfer fee or a limit on the number of transfers allowed.

To transfer your warranty, you must provide the new owner with the original purchase receipt and any necessary documentation. This will ensure that the warranty is properly transferred and that the new owner can benefit from the coverage.

Remember to read your warranty carefully to know what is and isn't covered. Some warranties may only cover certain types of damage or defects, so make sure to understand the coverage to avoid any misunderstanding.

If you have any questions or concerns, it's best to contact the manufacturer directly for clarification. Always check the fine print and understand the terms of your warranty before transferring it to someone else.

How Does The Mattress Warehouse Warranty Compare With Other Mattress Warranties In The Market?

Most mattress warranties, including the Mattress Warehouse warranty, cover defects in materials and workmanship for a certain number of years. It's important to carefully read and understand the specifics of each warranty before making a purchase. While some brands offer longer warranties of up to 25 years, others offer shorter warranties of 5-10 years. Some warranties also include limited coverage for accidental damage like spills or stains, but this varies by brand.

Ultimately, the best warranty for you will depend on your personal preferences and needs. If you prefer a longer warranty period, it may be worth investing in a mattress with extended coverage. If you're more concerned about accidental damage, look for a warranty that includes this type of coverage.

Regardless of the warranty you choose, proper care of your mattress is essential to ensure it lasts as long as possible. This includes rotating your mattress regularly, using a mattress protector, and avoiding jumping or standing on your mattress. By taking good care of your mattress and selecting a warranty that meets your needs, you can rest easy knowing your investment is protected.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

See Our #1 Researched Mattress in 2024

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✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal

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