Sheraton Mattress Review

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the consumer durables, mattress, furniture and healthcare industry in sales, marketing, design and content creation for over a decade

Learn more about B10M Editorial Process

We picked the 10 best mattresses using real tests & research to help you live a happier, healthier life!

Editor's Note

• The Sheraton mattress is similar to type and quality you'd find at their hotels. Our main problem is nothing really stands out. It's a standard premium innerspring hybrid mattress that's cookie-cutter to other hotel brands that attempt direct-to-consumer. Is it comfortable? We believe so. What about longevity? That's more difficult to answer.
• Limited info on their site. Very hard to recommend when specs are tough to find online or on their site.
• If you want a high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

Real Reviews For sheraton mattress

Here are several relevant and useful comments from buyers considering or have already purchased Sheraton Mattress.

• User 1: "This is not the same bed I slept on at a Sheraton in NYC. I loved the bed in NYC for the support it gave my back, but still felt like I was enveloped in a cloud. I bought this with the understanding that this would be the exact same bed. This mattress is not giving me the same experience at all…it is NOT the same. My back hurts, I don’t sleep well. I would return if Amazon or Sheraton made it easy, but of course it’d cost me a lot to return as they won’t cover the cost."

• User 2: "I liked nothing about it. I had 2 mattresses and neither pass the bed check test. It is a scam run by the Sheraton hotel."

Real Reviews For sheraton mattress

Here are several relevant and useful comments from buyers considering or have already purchased Sheraton Mattress.

• User 1: "This is not the same bed I slept on at a Sheraton in NYC. I loved the bed in NYC for the support it gave my back, but still felt like I was enveloped in a cloud. I bought this with the understanding that this would be the exact same bed. This mattress is not giving me the same experience at all…it is NOT the same. My back hurts, I don’t sleep well. I would return if Amazon or Sheraton made it easy, but of course it’d cost me a lot to return as they won’t cover the cost."

• User 2: "I liked nothing about it. I had 2 mattresses and neither pass the bed check test. It is a scam run by the Sheraton hotel."

Why Pocket Coils?

COMFORT OVERVIEW
Comfort, feel and overall firmness for Sheraton mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and varies a lot between people. Your firm might be someone else's soft.

Take caution when people make definitive claims about how a mattress will feel.

Sheraton makes a single firmness and is a luxury firm comfort level (about a 6.5 on a 1-10 firmness scale). All 3 sleep positions are accommodated well.

EDGE SUPPORT
• Ample edge support due to it's hybrid coil construction.

Note: Edge support is a term used to describe how well mattress edges sustain concentrated weight without collapsing.

Good edge support is important. It helps your mattress last longer (less sagging) and creates a larger overall sleep surface (bonus for couples).

Don't be fooled by low-quality mattresses that appear to have good edge support at first. They break down faster and you'll end up with a bigger headache down the line.

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Overall good for side sleeping from what we can measure The top foam layer should relieve some pressure.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• This mattress falls into the medium-firm/firm range, which is right where you want to be if you're a back/stomach sleeper. Plenty of support from coils and foam.

Side Sleeping On sheraton mattress

Back & Stomach Sleeping On sheraton mattress

Construction & Design For sheraton mattress

Spring vs. Foam vs. Latex - Which Is Best For Me?

Here are a few facts about Sheraton mattress construction:

• Type - hybrid innerspring
• Design - euro-top
• Bed in a Box? - bed-in-a-box.
• Height - 13"
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - there is no cover information available
• Comfort Layer -
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs -

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For sheraton mattress

Edge support for sheraton mattress

Motion Isolation For sheraton mattress

Support & Motion Isolation For sheraton mattress

Support refers to how long the Sheraton Mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Ample edge support due to it's hybrid coil construction.

Note: Edge support is a term used to describe how well mattress edges sustain concentrated weight without collapsing.

Good edge support is important. It helps your mattress last longer (less sagging) and creates a larger overall sleep surface (bonus for couples).

Don't be fooled by low-quality mattresses that appear to have good edge support at first. They break down faster and you'll end up with a bigger headache down the line.

MOTION TRANSFER

Motion transfer measures how much movement shifts from one side of the bed to the other. If you sleep with a partner who tosses and turns during the night, you'll want to get a mattress that offers effective motion isolation. Less motion transfer means you'll get more REM sleep.

Motion isolation is very good, for the most part. We credit this to the top layer, which helps to dampen movement ripples evenly across it's surface.

Motion Isolation For sheraton mattress

Return Policy For sheraton mattress

Return Policy For sheraton mattress

Return Policy For sheraton mattress

There are several noteworthy considerations with the Sheraton return policy:

• you can return the mattress within 14 days from the date of delivery.
• when returning a product, you should return it by insured, traceable mail.
• any return must be approved in advance by Hotels At Home.
• items that are damaged, unpacked, dirty, or incomplete will not be returned.
• return shipping costs are your responsibility.

Exchange Policy For sheraton mattress

Return Policy For sheraton mattress

Warranty Policy For sheraton mattress

Return Policy For sheraton mattress

WARRANTY INFO

• has a 5-year limited warranty.

EXCHANGE INFO

• items that are damaged, unpacked, dirty, or incomplete will not be exchanged.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does sheraton mattress cost?

The Sheraton costs $1,495 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for sheraton mattress

Is sheraton mattress An Eco-Friendly & Organic Brand?

Where Can I Buy sheraton mattress

You can buy Sheraton at the following locations:


• on their site
• by several retailers including Amazon

Where can I buy sheraton mattress

You can buy Sheraton at the following locations:


• on their site
• by several retailers including Amazon

Shipping Info for sheraton mattress

Final verdict for sheraton mattress

Return & Exchange Policy For sheraton mattress

Return Policy For sheraton mattress

There are several noteworthy considerations with the Sheraton return policy:

• you can return the mattress within 14 days from the date of delivery.
• when returning a product, you should return it by insured, traceable mail.
• any return must be approved in advance by Hotels At Home.
• items that are damaged, unpacked, dirty, or incomplete will not be returned.
• return shipping costs are your responsibility.

Which mattress Materials Should I look For?

Warranty & Exchange Policy for sheraton mattress

WARRANTY INFO

• has a 5-year limited warranty.

EXCHANGE INFO

• items that are damaged, unpacked, dirty, or incomplete will not be exchanged.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Online vs. In-Store

Warranty & Exchange Policy for sheraton mattress

WARRANTY INFO

• has a 5-year limited warranty.

EXCHANGE INFO

• items that are damaged, unpacked, dirty, or incomplete will not be exchanged.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

3 Best Pocket Coil Mattresses

The Sheraton costs $1,495 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip sheraton mattress?

Are There Good Alternatives To sheraton mattress?

Alternatives To sheraton mattress

Absolutely, yes. There are incredible alternatives to Sheraton's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Our #1 Researched Mattress in 2024

 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
See Price ›

Why you can trust Best 10 Mattress? We spend hours analyzing, compiling and fact-checking all up-to-date information online, so you can be sure you’re reading accurate and trustworthy information.

Editor's Note

• The Sheraton mattress is similar to type and quality you'd find at their hotels. Our main problem is nothing really stands out. It's a standard premium innerspring hybrid mattress that's cookie-cutter to other hotel brands that attempt direct-to-consumer. Is it comfortable? We believe so. What about longevity? That's more difficult to answer.
• Limited info on their site. Very hard to recommend when specs are tough to find online or on their site.
• If you want a high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

The Sheraton is a decent mattress that's sturdy and provides a hotel-quality feel.

But they fall short in several places.

Their overall lack of transparency with product specifications and construction is a huge red flag for us.

Consider superior alternatives like Saatva Classic if you want a true luxury mattress experience that's built to last (+ fantastic policies).

Consider sheraton mattress if

Pros

Pros

  • Decently replicates luxury-hotel comfort
  • Sturdy pocket coil hybrid design

Skip sheraton mattress if

Cons

Cons

  • Far better alternatives (like Saatva Classic)
  • Avoid if you want foam or latex (check out Loom and Leaf or Zenhaven)
  • Poor transparency with material quality and sourcing

Real Reviews For sheraton mattress

Here are several relevant and useful comments from buyers considering or have already purchased Sheraton Mattress.

• User 1: "This is not the same bed I slept on at a Sheraton in NYC. I loved the bed in NYC for the support it gave my back, but still felt like I was enveloped in a cloud. I bought this with the understanding that this would be the exact same bed. This mattress is not giving me the same experience at all…it is NOT the same. My back hurts, I don’t sleep well. I would return if Amazon or Sheraton made it easy, but of course it’d cost me a lot to return as they won’t cover the cost."

• User 2: "I liked nothing about it. I had 2 mattresses and neither pass the bed check test. It is a scam run by the Sheraton hotel."

Real Reviews For sheraton mattress

Here are several relevant and useful comments from buyers considering or have already purchased Sheraton Mattress.

• User 1: "This is not the same bed I slept on at a Sheraton in NYC. I loved the bed in NYC for the support it gave my back, but still felt like I was enveloped in a cloud. I bought this with the understanding that this would be the exact same bed. This mattress is not giving me the same experience at all…it is NOT the same. My back hurts, I don’t sleep well. I would return if Amazon or Sheraton made it easy, but of course it’d cost me a lot to return as they won’t cover the cost."

• User 2: "I liked nothing about it. I had 2 mattresses and neither pass the bed check test. It is a scam run by the Sheraton hotel."

Comfort, Feel & Firmness For sheraton mattress

COMFORT OVERVIEW
Comfort, feel and overall firmness for Sheraton mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and varies a lot between people. Your firm might be someone else's soft.

Take caution when people make definitive claims about how a mattress will feel.

Sheraton makes a single firmness and is a luxury firm comfort level (about a 6.5 on a 1-10 firmness scale). All 3 sleep positions are accommodated well.

EDGE SUPPORT
• Ample edge support due to it's hybrid coil construction.

Note: Edge support is a term used to describe how well mattress edges sustain concentrated weight without collapsing.

Good edge support is important. It helps your mattress last longer (less sagging) and creates a larger overall sleep surface (bonus for couples).

Don't be fooled by low-quality mattresses that appear to have good edge support at first. They break down faster and you'll end up with a bigger headache down the line.

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Overall good for side sleeping from what we can measure The top foam layer should relieve some pressure.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• This mattress falls into the medium-firm/firm range, which is right where you want to be if you're a back/stomach sleeper. Plenty of support from coils and foam.

Side Sleeping On sheraton mattress

Back & Stomach Sleeping On sheraton mattress

Construction & Design For sheraton mattress

Construction & Materials For sheraton mattress

Here are a few facts about Sheraton mattress construction:

• Type - hybrid innerspring
• Design - euro-top
• Bed in a Box? - bed-in-a-box.
• Height - 13"
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - there is no cover information available
• Comfort Layer -
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs -

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For sheraton mattress

Edge support for sheraton mattress

Motion Isolation For sheraton mattress

Support & Motion Isolation For sheraton mattress

Support refers to how long the Sheraton Mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Ample edge support due to it's hybrid coil construction.

Note: Edge support is a term used to describe how well mattress edges sustain concentrated weight without collapsing.

Good edge support is important. It helps your mattress last longer (less sagging) and creates a larger overall sleep surface (bonus for couples).

Don't be fooled by low-quality mattresses that appear to have good edge support at first. They break down faster and you'll end up with a bigger headache down the line.

MOTION TRANSFER

Motion transfer measures how much movement shifts from one side of the bed to the other. If you sleep with a partner who tosses and turns during the night, you'll want to get a mattress that offers effective motion isolation. Less motion transfer means you'll get more REM sleep.

Motion isolation is very good, for the most part. We credit this to the top layer, which helps to dampen movement ripples evenly across it's surface.

Motion Isolation For sheraton mattress

Return Policy For sheraton mattress

Return Policy For sheraton mattress

Return Policy For sheraton mattress

There are several noteworthy considerations with the Sheraton return policy:

• you can return the mattress within 14 days from the date of delivery.
• when returning a product, you should return it by insured, traceable mail.
• any return must be approved in advance by Hotels At Home.
• items that are damaged, unpacked, dirty, or incomplete will not be returned.
• return shipping costs are your responsibility.

Exchange Policy For sheraton mattress

Return Policy For sheraton mattress

Warranty Policy For sheraton mattress

Return Policy For sheraton mattress

WARRANTY INFO

• has a 5-year limited warranty.

EXCHANGE INFO

• items that are damaged, unpacked, dirty, or incomplete will not be exchanged.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does sheraton mattress cost?

The Sheraton costs $1,495 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for sheraton mattress

Is sheraton mattress An Eco-Friendly & Organic Brand?

Where Can I Buy sheraton mattress

You can buy Sheraton at the following locations:


• on their site
• by several retailers including Amazon

Where can I buy sheraton mattress

You can buy Sheraton at the following locations:


• on their site
• by several retailers including Amazon

Shipping Info for sheraton mattress

Final verdict for sheraton mattress

Return & Exchange Policy For sheraton mattress

Return Policy For sheraton mattress

There are several noteworthy considerations with the Sheraton return policy:

• you can return the mattress within 14 days from the date of delivery.
• when returning a product, you should return it by insured, traceable mail.
• any return must be approved in advance by Hotels At Home.
• items that are damaged, unpacked, dirty, or incomplete will not be returned.
• return shipping costs are your responsibility.

Warranty Policy For sheraton mattress

Warranty & Exchange Policy for sheraton mattress

WARRANTY INFO

• has a 5-year limited warranty.

EXCHANGE INFO

• items that are damaged, unpacked, dirty, or incomplete will not be exchanged.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Pricing For sheraton mattress

The Sheraton costs $1,495 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip sheraton mattress?

Are There Good Alternatives To sheraton mattress?

Alternatives To sheraton mattress

Absolutely, yes. There are incredible alternatives to Sheraton's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Our #1 Researched Mattress in 2024

 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
See Price ›