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Hilton Mattress Review

We picked the 10 best mattresses using real tests & research to help you live a happier, healthier life!

Editor's Note

• Hilton makes an attractive hybrid mattress that tries (but falls somewhat short) of translating a hotel experience into your bedroom.
• They don't provide detailed specs on their site (or online), so we can't recommend them. Without transparency, what other things do they miss?
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

Real Reviews For Hilton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hilton Mattress.

• User 1: "Good mattress but it does feel a little more like a medium firm for me not exactly a medium"

• User 2: "Got it. First one was HORRIBLE. Called Hilton and said if you don't send me another, I will dispute the CC transaction. The first one felt like a $99 cheap mattress that I paid $2100 for!!!! Second one came, they CLAIMED (Serta) the first one was defective, though I think they just didn't care one way or the other to be honest. Typical cheap mattress being touted as something special....but when THEY saw I NOTICED, they HAD to send a nicer one... Had Hilton not been involved I am SURE Serta would not have sent me another one... The second one was in deed much better. But again, just rated as a nice king size that could be bought locally for MUCH cheaper. Bottom line? Save your money, not worth the extra money that is for sure...Typical mattress that feels great for a few months, then disenegrates as time goes on...."

Real Reviews For Hilton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hilton Mattress.

• User 1: "Good mattress but it does feel a little more like a medium firm for me not exactly a medium"

• User 2: "Got it. First one was HORRIBLE. Called Hilton and said if you don't send me another, I will dispute the CC transaction. The first one felt like a $99 cheap mattress that I paid $2100 for!!!! Second one came, they CLAIMED (Serta) the first one was defective, though I think they just didn't care one way or the other to be honest. Typical cheap mattress being touted as something special....but when THEY saw I NOTICED, they HAD to send a nicer one... Had Hilton not been involved I am SURE Serta would not have sent me another one... The second one was in deed much better. But again, just rated as a nice king size that could be bought locally for MUCH cheaper. Bottom line? Save your money, not worth the extra money that is for sure...Typical mattress that feels great for a few months, then disenegrates as time goes on...."

Why Pocket Coils?

COMFORT OVERVIEW
Comfort, feel and overall firmness for Hilton mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.

Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.

The Hilton has one firmness level, a 6.5/10. You won't have any problems sleeping on your stomach, back, or side (since this is an industry-standard firmness level).

The mattress does a decent job accommodating your sensitive pressure points in all 3 sleep positions. You get good spinal alignment and bounce (since it uses pocket coils).

EDGE SUPPORT
• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Hilton makes an industry standard medium-firm comfort level. Which means you'll feel accommodated when you sleep on your side. It might be a smidge too firm, but this should ease-up as foams continue settling.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• This mattress falls into the medium-firm/firm range, which is right where you want to be if you're a back/stomach sleeper. Plenty of support from coils and foam.

Side Sleeping On Hilton Mattress

Back & Stomach Sleeping On Hilton Mattress

Construction & Design For Hilton Mattress

Spring vs. Foam vs. Latex - Which Is Best For Me?

Here are a few facts about Hilton mattress construction:

• Type - hybrid innerspring
• Design - plush-top
• Bed in a Box? - yes
• Height - no height information available
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - duvet cover
• Comfort Layer - foam
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs - none

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For Hilton Mattress

Edge support for Hilton Mattress

Motion Isolation For Hilton Mattress

Support & Motion Isolation For Hilton Mattress

Support refers to how long the W Hotel mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

MOTION TRANSFER

Motion transfer measures how much movement shifts from one side of the bed to the other. If you sleep with a partner who tosses and turns during the night, you'll want to get a mattress that offers effective motion isolation. Less motion transfer means you'll get more REM sleep.

The Hilton mattress does a fairly decent job isolation motion across its surface. Yes, you're still likely to feel some movement if your partner (or pet) moves at night, but it won't be a major disturbance (unless you're a super light sleeper).

Motion Isolation For Hilton Mattress

Return Policy For Hilton Mattress

Return Policy For Hilton Mattress

Return Policy For Hilton Mattress

There are several noteworthy considerations with the Hilton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Exchange Policy For Hilton Mattress

Return Policy For Hilton Mattress

Warranty Policy For Hilton Mattress

Return Policy For Hilton Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does Hilton Mattress cost?

The Hilton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for Hilton Mattress

Is Hilton Mattress An Eco-Friendly & Organic Brand?

Where Can I Buy Hilton Mattress

You can buy Hilton at the following locations:

• on their site

Where can I buy Hilton Mattress

You can buy Hilton at the following locations:

• on their site

Shipping Info for Hilton Mattress

Final verdict for Hilton Mattress

Return & Exchange Policy For Hilton Mattress

Return Policy For Hilton Mattress

There are several noteworthy considerations with the Hilton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Which mattress Materials Should I look For?

Warranty & Exchange Policy for Hilton Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Online vs. In-Store

Warranty & Exchange Policy for Hilton Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

3 Best Pocket Coil Mattresses

The Hilton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip Hilton Mattress?

Are There Good Alternatives To Hilton Mattress?

Alternatives To Hilton Mattress

Absolutely, yes. There are incredible alternatives to Hilton's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

Expert Summary

• Hilton makes an attractive hybrid mattress that tries (but falls somewhat short) of translating a hotel experience into your bedroom.
• They don't provide detailed specs on their site (or online), so we can't recommend them. Without transparency, what other things do they miss?
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

See Exclusive Black Friday Deal →

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →

Editor's Note

• Hilton makes an attractive hybrid mattress that tries (but falls somewhat short) of translating a hotel experience into your bedroom.
• They don't provide detailed specs on their site (or online), so we can't recommend them. Without transparency, what other things do they miss?
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

Summary

Hilton is a hotel-style mattress. They're a typical hotel-like construction with pocketed coils for support and memory foam on top.

A lack of online info about their material quality make it difficult to objectively compare features (and ultimately recommend them). Combine that with long delivery times (and a bad return + warranty policy).

Our #1 alternative is Saatva Classic. Saatva offers a real luxury experience that you'd expect from the best hotels in the world.

You can check them out, here.

Consider Hilton Mattress if

Pros

Pros

  • Hotel-like sleep experience
  • Appealing design

Skip Hilton Mattress if

Cons

Cons

  • Poor transparency with material quality and sourcing
  • Unforgiving return, exchange & warranty policies
  • Likely poor customer service
  • Far better alternatives (like Saatva Classic)

Real Reviews For Hilton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hilton Mattress.

• User 1: "Good mattress but it does feel a little more like a medium firm for me not exactly a medium"

• User 2: "Got it. First one was HORRIBLE. Called Hilton and said if you don't send me another, I will dispute the CC transaction. The first one felt like a $99 cheap mattress that I paid $2100 for!!!! Second one came, they CLAIMED (Serta) the first one was defective, though I think they just didn't care one way or the other to be honest. Typical cheap mattress being touted as something special....but when THEY saw I NOTICED, they HAD to send a nicer one... Had Hilton not been involved I am SURE Serta would not have sent me another one... The second one was in deed much better. But again, just rated as a nice king size that could be bought locally for MUCH cheaper. Bottom line? Save your money, not worth the extra money that is for sure...Typical mattress that feels great for a few months, then disenegrates as time goes on...."

Real Reviews For Hilton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hilton Mattress.

• User 1: "Good mattress but it does feel a little more like a medium firm for me not exactly a medium"

• User 2: "Got it. First one was HORRIBLE. Called Hilton and said if you don't send me another, I will dispute the CC transaction. The first one felt like a $99 cheap mattress that I paid $2100 for!!!! Second one came, they CLAIMED (Serta) the first one was defective, though I think they just didn't care one way or the other to be honest. Typical cheap mattress being touted as something special....but when THEY saw I NOTICED, they HAD to send a nicer one... Had Hilton not been involved I am SURE Serta would not have sent me another one... The second one was in deed much better. But again, just rated as a nice king size that could be bought locally for MUCH cheaper. Bottom line? Save your money, not worth the extra money that is for sure...Typical mattress that feels great for a few months, then disenegrates as time goes on...."

Comfort, Feel & Firmness For Hilton Mattress

COMFORT OVERVIEW
Comfort, feel and overall firmness for Hilton mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.

Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.

The Hilton has one firmness level, a 6.5/10. You won't have any problems sleeping on your stomach, back, or side (since this is an industry-standard firmness level).

The mattress does a decent job accommodating your sensitive pressure points in all 3 sleep positions. You get good spinal alignment and bounce (since it uses pocket coils).

EDGE SUPPORT
• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Hilton makes an industry standard medium-firm comfort level. Which means you'll feel accommodated when you sleep on your side. It might be a smidge too firm, but this should ease-up as foams continue settling.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• This mattress falls into the medium-firm/firm range, which is right where you want to be if you're a back/stomach sleeper. Plenty of support from coils and foam.

Side Sleeping On Hilton Mattress

Back & Stomach Sleeping On Hilton Mattress

Construction & Design For Hilton Mattress

Construction & Materials For Hilton Mattress

Here are a few facts about Hilton mattress construction:

• Type - hybrid innerspring
• Design - plush-top
• Bed in a Box? - yes
• Height - no height information available
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - duvet cover
• Comfort Layer - foam
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs - none

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For Hilton Mattress

Edge support for Hilton Mattress

Motion Isolation For Hilton Mattress

Support & Motion Isolation For Hilton Mattress

Support refers to how long the W Hotel mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

MOTION TRANSFER

Motion transfer measures how much movement shifts from one side of the bed to the other. If you sleep with a partner who tosses and turns during the night, you'll want to get a mattress that offers effective motion isolation. Less motion transfer means you'll get more REM sleep.

The Hilton mattress does a fairly decent job isolation motion across its surface. Yes, you're still likely to feel some movement if your partner (or pet) moves at night, but it won't be a major disturbance (unless you're a super light sleeper).

Motion Isolation For Hilton Mattress

Return Policy For Hilton Mattress

Return Policy For Hilton Mattress

Return Policy For Hilton Mattress

There are several noteworthy considerations with the Hilton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Exchange Policy For Hilton Mattress

Return Policy For Hilton Mattress

Warranty Policy For Hilton Mattress

Return Policy For Hilton Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does Hilton Mattress cost?

The Hilton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for Hilton Mattress

Is Hilton Mattress An Eco-Friendly & Organic Brand?

Where Can I Buy Hilton Mattress

You can buy Hilton at the following locations:

• on their site

Where can I buy Hilton Mattress

You can buy Hilton at the following locations:

• on their site

Shipping Info for Hilton Mattress

Final verdict for Hilton Mattress

Return & Exchange Policy For Hilton Mattress

Return Policy For Hilton Mattress

There are several noteworthy considerations with the Hilton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Warranty Policy For Hilton Mattress

Warranty & Exchange Policy for Hilton Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Pricing For Hilton Mattress

The Hilton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip Hilton Mattress?

Are There Good Alternatives To Hilton Mattress?

Alternatives To Hilton Mattress

Absolutely, yes. There are incredible alternatives to Hilton's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Exclusive Black Friday Deal →

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →
See Exclusive Black Friday Deal →
Claim My Deal →