Luma Mattress Review

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the consumer durables, mattress, furniture and healthcare industry in sales, marketing, design and content creation for over a decade

Learn more about B10M Editorial Process

We picked the 10 best mattresses using real tests & research to help you live a happier, healthier life!

Editor's Note

Luma Sleep is a mattress brand & manufacturer.

There are 2 reasons why we do not recommend them.

  • Their purchase process is arguably more difficult (vs. top online brands - like Saatva.com or Puffy)
  • They have a less favorable (a) trial, return, exchange & warranty policies.


There are 3 better alternatives in our strong (+ well-researched) opinion.

  1. Saatva Classic: Check them out if you like a luxury innerspring hybrid feel.
  2. Loom & Leaf: If you enjoy durable memory foam that's built to last, see Loom & Leaf.
  3. Zenhaven: If you want to explore an incredible latex option (that's flippable), Zenhaven is unquestionably our top pick.


We consider these 3 mattresses better alternatives to Luma Sleep because they have:

  • A seamless purchase experience.
  • Incredible comfort & material quality + a strong price-to-performance proposition.
  • Fantastic policies & customer service.

Real Reviews For luma mattress

Real Reviews For luma mattress

Why Pocket Coils?

Comfort, feel & firmness are extremely subjective and virtually impossible to comprehensively cover.

It's important to understand that buying a new mattress is one of the most critical purchases you can make in your life. It's really that impactful.

Sadly, buying a mattress is usually a blind purchase. This is because most consumers don't understand what makes a high-quality mattress. Even worse, it's difficult (and sometimes virtually impossible) to easily compare specs or decipher confusing claims (and conflicting information).

As a result, most mattress salespeople know almost nothing about the quality of the materials used in mattresses. They're taught to present stories and marketing techniques instead of specific, accurate facts that allow consumers to make better comparisons. Luma Sleep is a brand that appears to be relatively comfortable mattress given what (1) our subjective testing has shown and (2) extensive reviews we've analyzed online.

The only true method to test comfort, feel & firmness is by physically laying on a Luma Sleep mattress (in the privacy of your own home).

Side Sleeping On luma mattress

Back & Stomach Sleeping On luma mattress

Construction & Design For luma mattress

Spring vs. Foam vs. Latex - Which Is Best For Me?

The key to buying a premium quality/value mattress is knowing that each layer of the mattress uses high-quality materials.

These premium materials must be appropriate for both your budget and weight/BMI range.

Even low-quality materials can be very comfortable in a controlled showroom atmosphere (so you can't 'feel' their quality or durability). Don't be fooled by this. Cross off any trips to your local showroom. It'll lead down a long, frustrating road.

However, Luma Sleep mattresses are seemingly well-built given the (1) specifications we reviewed (both on their site and speaking directly to them) + (2) our lengthy analysis of additional online reviews & feedback.

Height For luma mattress

Edge support for luma mattress

Motion Isolation For luma mattress

Support & Motion Isolation For luma mattress

Support and motion isolation are 2 distinct but closely related characteristics of a mattress.

Support refers to how well a Luma Sleep mattress can accommodate your sensitive pressure points.

Motion isolation describes how easily you or your partner are disturbed by movement when laying on a Luma Sleep mattress.

Everyone 'must' care about mattress support. There's no middle-ground.

Motion isolation, on the other hand, is more preferential. Motion transfer depends on how easily you & your partner become disturbed by small or large movements at night. Luma Sleep mattresses are built well (since they’re also their own manufacturer), so support is adequate.

Some mattress types are better than others for support & isolation.

  • Innerspring: Good support. Poor motion isolation.
  • Memory Foam: Great support. Great motion isolation.
  • Latex: Great support. Good motion isolation.


It may seem like a no-brainer to ‘always’ select memory foam - since it's both great support and have great motion isolation.

But not always. Some people simply dislike the 'feel' memory foam has on their pressure points. Moreover, people might love innerspring ‘bounciness' or latex ‘weightlessness'.

Motion Isolation For luma mattress

Return Policy For luma mattress

Return Policy For luma mattress

Return Policy For luma mattress

Luma Sleep has a 100-night return & trial period to test their mattress.

Since Luma Sleep is both a retailer & manufacturer, their policies are likely not on-par vs. alternative top online brands.

Additionally, each retailer that sells Luma Sleep has their own unique policies that change between retailers. One retailer may offer a somewhat friendly return policy, while another might have a hefty penalty in the event of a return.

Separately, Luma Sleep has several reports of relatively poor customer service, which is a testament to their potential lack of focus and transparency with their policies and service (compared to online brands).

This shortcoming is fairly standard with brands that also manufacture their product (but not always). Their overhead costs are usually much higher than strict online brands - which in-turn forces them to cut corners in order to understandably focus on areas they specialize in; manufacturing mattresses.

Exchange Policy For luma mattress

Return Policy For luma mattress

Warranty Policy For luma mattress

Return Policy For luma mattress

Luma Sleep's warranty is difficult to find on their site.

We recommend calling or checking their site directly to confirm specific details.

In general, we recommend brands that have at least a 10-15 year warranty that completely cover any potential defects.

We also recommend a brand that doesn’t hassle you to measure body impressions to determine if you have a warranty issue. Visual evidence should be enough to determine if there’s legitimate sagging or not (at least in most cases).

How much does luma mattress cost?

Similar to Luma Sleep's warranty, their pricing is likely subject to change (quite frequently).

These frequent price changes are standard in the mattress industry. Particularly with the # of coupons and discounts Luma Sleep might use during specific times of the year.

Customer service for luma mattress

Is luma mattress An Eco-Friendly & Organic Brand?

Luma Sleep is an eco-friendly and organic mattress.

Where Can I Buy luma mattress

Where can I buy luma mattress

Shipping Info for luma mattress

Final verdict for luma mattress

Return & Exchange Policy For luma mattress

Return Policy For luma mattress

Luma Sleep has a 100-night return & trial period to test their mattress.

Since Luma Sleep is both a retailer & manufacturer, their policies are likely not on-par vs. alternative top online brands.

Additionally, each retailer that sells Luma Sleep has their own unique policies that change between retailers. One retailer may offer a somewhat friendly return policy, while another might have a hefty penalty in the event of a return.

Separately, Luma Sleep has several reports of relatively poor customer service, which is a testament to their potential lack of focus and transparency with their policies and service (compared to online brands).

This shortcoming is fairly standard with brands that also manufacture their product (but not always). Their overhead costs are usually much higher than strict online brands - which in-turn forces them to cut corners in order to understandably focus on areas they specialize in; manufacturing mattresses.

Which mattress Materials Should I look For?

Warranty & Exchange Policy for luma mattress

Luma Sleep's warranty is difficult to find on their site.

We recommend calling or checking their site directly to confirm specific details.

In general, we recommend brands that have at least a 10-15 year warranty that completely cover any potential defects.

We also recommend a brand that doesn’t hassle you to measure body impressions to determine if you have a warranty issue. Visual evidence should be enough to determine if there’s legitimate sagging or not (at least in most cases).

Online vs. In-Store

Warranty & Exchange Policy for luma mattress

Luma Sleep's warranty is difficult to find on their site.

We recommend calling or checking their site directly to confirm specific details.

In general, we recommend brands that have at least a 10-15 year warranty that completely cover any potential defects.

We also recommend a brand that doesn’t hassle you to measure body impressions to determine if you have a warranty issue. Visual evidence should be enough to determine if there’s legitimate sagging or not (at least in most cases).

3 Best Pocket Coil Mattresses

Similar to Luma Sleep's warranty, their pricing is likely subject to change (quite frequently).

These frequent price changes are standard in the mattress industry. Particularly with the # of coupons and discounts Luma Sleep might use during specific times of the year.

Buy Or Skip luma mattress?

Are There Good Alternatives To luma mattress?

Alternatives To luma mattress

The short answer?

Skip Luma Sleep mattress.

Best 10 Mattress's editorial team does not recommend Luma Sleep because we believe there are better alternatives.

Our favorite? Saatva mattress. In fact, they're our #1 mattress of 2022.

They matches or exceed Luma Sleep mattress in most metrics we thoroughly analyzed. This includes the 2 most important factors: (a) price-to-performance + (b) overall value.

Feel free to contact us directly if you have any questions in your search to find your best mattress!

See Our #1 Researched Mattress in 2024

 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
See Exclusive Deal ›

Why you can trust Best 10 Mattress? We spend hours analyzing, compiling and fact-checking all up-to-date information online, so you can be sure you’re reading accurate and trustworthy information.

Editor's Note

Luma Sleep is a mattress brand & manufacturer.

There are 2 reasons why we do not recommend them.

  • Their purchase process is arguably more difficult (vs. top online brands - like Saatva.com or Puffy)
  • They have a less favorable (a) trial, return, exchange & warranty policies.


There are 3 better alternatives in our strong (+ well-researched) opinion.

  1. Saatva Classic: Check them out if you like a luxury innerspring hybrid feel.
  2. Loom & Leaf: If you enjoy durable memory foam that's built to last, see Loom & Leaf.
  3. Zenhaven: If you want to explore an incredible latex option (that's flippable), Zenhaven is unquestionably our top pick.


We consider these 3 mattresses better alternatives to Luma Sleep because they have:

  • A seamless purchase experience.
  • Incredible comfort & material quality + a strong price-to-performance proposition.
  • Fantastic policies & customer service.

Luma Sleep builds & sells mattresses.

They also offer several mattress types, including:

  • Hybrid
  • Latex

However, there’s 1 major problem with brands & manufacturers like Luma Sleep (we don’t want to single them out).

Their policies are not as forgiving as other top online mattress brands (think Saatva or Puffy).

This is a bigger headache if (and likely when) you want to return, exchange or experience a warranty event. Their overhead costs is higher than online stores which likely negatively impacts their decision to have friendly, forgiving policies (more friendly = more costly).

Our Luma Sleep review is not meant to make specific claims about how we 'think' you’ll feel on the mattress. Our only goal is to make sure you have all the available information you need to make an informed decision.

‘Mattress comfort’ is personal preference that wildly changes between 2 people (you’d be surprised by how much it does differ). The only true method to test the comfort & feel of a mattress is - you guessed it - in your bedroom. By extension, you want to select a brand that has friendly policies (i.e. trial period, return, exchange & warranty policy, etc) to best accommodate your ‘test’ period.

Based on the above facts, we don't comfortably recommend a Luma Sleep mattress.

Before you make a final buying decision, take a look at Saatva Classic's model. They're our #1 Best Mattress (out of the 397 brands we analyzed).

We believe Saatva is likely the closest premium ultra-luxury alternative (specifically their quality of materials, warranty & customer service, and price-to-performance) that you'll find both online or in stores.

Consider luma mattress if

Pros

Pros

  • No major pros for Luma Sleep

Skip luma mattress if

Cons

Cons

  • You want comfort & affordability.
  • You want variety. Consider alternatives (like Saatva.com) if you prefer both variety & quality with available options.
  • You don't want to shop in store (and only online; which is more convenient).

Real Reviews For luma mattress

Real Reviews For luma mattress

Comfort, Feel & Firmness For luma mattress

Comfort, feel & firmness are extremely subjective and virtually impossible to comprehensively cover.

It's important to understand that buying a new mattress is one of the most critical purchases you can make in your life. It's really that impactful.

Sadly, buying a mattress is usually a blind purchase. This is because most consumers don't understand what makes a high-quality mattress. Even worse, it's difficult (and sometimes virtually impossible) to easily compare specs or decipher confusing claims (and conflicting information).

As a result, most mattress salespeople know almost nothing about the quality of the materials used in mattresses. They're taught to present stories and marketing techniques instead of specific, accurate facts that allow consumers to make better comparisons. Luma Sleep is a brand that appears to be relatively comfortable mattress given what (1) our subjective testing has shown and (2) extensive reviews we've analyzed online.

The only true method to test comfort, feel & firmness is by physically laying on a Luma Sleep mattress (in the privacy of your own home).

Side Sleeping On luma mattress

Back & Stomach Sleeping On luma mattress

Construction & Design For luma mattress

Construction & Materials For luma mattress

The key to buying a premium quality/value mattress is knowing that each layer of the mattress uses high-quality materials.

These premium materials must be appropriate for both your budget and weight/BMI range.

Even low-quality materials can be very comfortable in a controlled showroom atmosphere (so you can't 'feel' their quality or durability). Don't be fooled by this. Cross off any trips to your local showroom. It'll lead down a long, frustrating road.

However, Luma Sleep mattresses are seemingly well-built given the (1) specifications we reviewed (both on their site and speaking directly to them) + (2) our lengthy analysis of additional online reviews & feedback.

Height For luma mattress

Edge support for luma mattress

Motion Isolation For luma mattress

Support & Motion Isolation For luma mattress

Support and motion isolation are 2 distinct but closely related characteristics of a mattress.

Support refers to how well a Luma Sleep mattress can accommodate your sensitive pressure points.

Motion isolation describes how easily you or your partner are disturbed by movement when laying on a Luma Sleep mattress.

Everyone 'must' care about mattress support. There's no middle-ground.

Motion isolation, on the other hand, is more preferential. Motion transfer depends on how easily you & your partner become disturbed by small or large movements at night. Luma Sleep mattresses are built well (since they’re also their own manufacturer), so support is adequate.

Some mattress types are better than others for support & isolation.

  • Innerspring: Good support. Poor motion isolation.
  • Memory Foam: Great support. Great motion isolation.
  • Latex: Great support. Good motion isolation.


It may seem like a no-brainer to ‘always’ select memory foam - since it's both great support and have great motion isolation.

But not always. Some people simply dislike the 'feel' memory foam has on their pressure points. Moreover, people might love innerspring ‘bounciness' or latex ‘weightlessness'.

Motion Isolation For luma mattress

Return Policy For luma mattress

Return Policy For luma mattress

Return Policy For luma mattress

Luma Sleep has a 100-night return & trial period to test their mattress.

Since Luma Sleep is both a retailer & manufacturer, their policies are likely not on-par vs. alternative top online brands.

Additionally, each retailer that sells Luma Sleep has their own unique policies that change between retailers. One retailer may offer a somewhat friendly return policy, while another might have a hefty penalty in the event of a return.

Separately, Luma Sleep has several reports of relatively poor customer service, which is a testament to their potential lack of focus and transparency with their policies and service (compared to online brands).

This shortcoming is fairly standard with brands that also manufacture their product (but not always). Their overhead costs are usually much higher than strict online brands - which in-turn forces them to cut corners in order to understandably focus on areas they specialize in; manufacturing mattresses.

Exchange Policy For luma mattress

Return Policy For luma mattress

Warranty Policy For luma mattress

Return Policy For luma mattress

Luma Sleep's warranty is difficult to find on their site.

We recommend calling or checking their site directly to confirm specific details.

In general, we recommend brands that have at least a 10-15 year warranty that completely cover any potential defects.

We also recommend a brand that doesn’t hassle you to measure body impressions to determine if you have a warranty issue. Visual evidence should be enough to determine if there’s legitimate sagging or not (at least in most cases).

How much does luma mattress cost?

Similar to Luma Sleep's warranty, their pricing is likely subject to change (quite frequently).

These frequent price changes are standard in the mattress industry. Particularly with the # of coupons and discounts Luma Sleep might use during specific times of the year.

Customer service for luma mattress

Is luma mattress An Eco-Friendly & Organic Brand?

Luma Sleep is an eco-friendly and organic mattress.

Where Can I Buy luma mattress

Where can I buy luma mattress

Shipping Info for luma mattress

Final verdict for luma mattress

Return & Exchange Policy For luma mattress

Return Policy For luma mattress

Luma Sleep has a 100-night return & trial period to test their mattress.

Since Luma Sleep is both a retailer & manufacturer, their policies are likely not on-par vs. alternative top online brands.

Additionally, each retailer that sells Luma Sleep has their own unique policies that change between retailers. One retailer may offer a somewhat friendly return policy, while another might have a hefty penalty in the event of a return.

Separately, Luma Sleep has several reports of relatively poor customer service, which is a testament to their potential lack of focus and transparency with their policies and service (compared to online brands).

This shortcoming is fairly standard with brands that also manufacture their product (but not always). Their overhead costs are usually much higher than strict online brands - which in-turn forces them to cut corners in order to understandably focus on areas they specialize in; manufacturing mattresses.

Warranty Policy For luma mattress

Warranty & Exchange Policy for luma mattress

Luma Sleep's warranty is difficult to find on their site.

We recommend calling or checking their site directly to confirm specific details.

In general, we recommend brands that have at least a 10-15 year warranty that completely cover any potential defects.

We also recommend a brand that doesn’t hassle you to measure body impressions to determine if you have a warranty issue. Visual evidence should be enough to determine if there’s legitimate sagging or not (at least in most cases).

Pricing For luma mattress

Similar to Luma Sleep's warranty, their pricing is likely subject to change (quite frequently).

These frequent price changes are standard in the mattress industry. Particularly with the # of coupons and discounts Luma Sleep might use during specific times of the year.

Buy Or Skip luma mattress?

Are There Good Alternatives To luma mattress?

Alternatives To luma mattress

The short answer?

Skip Luma Sleep mattress.

Best 10 Mattress's editorial team does not recommend Luma Sleep because we believe there are better alternatives.

Our favorite? Saatva mattress. In fact, they're our #1 mattress of 2022.

They matches or exceed Luma Sleep mattress in most metrics we thoroughly analyzed. This includes the 2 most important factors: (a) price-to-performance + (b) overall value.

Feel free to contact us directly if you have any questions in your search to find your best mattress!

See Our #1 Researched Mattress in 2024

 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
See Exclusive Deal ›