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Wayfair Mattress Return Policy

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Return policies are crucial when buying a mattress online.

Buying a mattress without considering policies can lead to regret.

There is a 100-night free trial period on mattresses. You can arrange a free return or exchange within that trial period. Your item can be returned online if it was delivered by UPS or FedEx or in-store if you bought it in person.

You can schedule a pick-up time and date with Wayfair. It typically takes 5-7 business days after carrier pickup or drop-off for your refund to appear in your account. The refund process can take up to 2 weeks.

Avoid all return risks by investing in a high-quality mattress from a reputable brand like the Saatva Classic.

The Saatva Classic has by far the best return policy in the industry. Affordable and designed to last, they're our favorite pick for 2022. They offer a generous 365-night sleep trial. They accept all returns without questions.

Can I Return My Mattress To Wayfair?

Mattresses come with a 100-night free trial.

Within 100 nights, you can arrange a free return or exchange. Each order can only be returned or exchanged once. Returns to Wayfair must be in their original packaging.

Mattress toppers, crib mattresses, air mattresses, and open-box mattresses are excluded.

How Do I Return My Mattress To Wayfair?

The return process varies depending on how your item arrived. You can return your item online if it was delivered by UPS or FedEx.

The return can be completed in-store if you purchased your item in-store and carried it home. It is not currently possible to return items over 108 inches in length or over 150 pounds in store.

Will Wayfair Pick Up My Mattress Return?

Yes. If your mattress is still in good shape, Wayfair will arrange a free pickup date and time.

It is only possible to return an order only once per customer.

Does Covid Impact Wayfair'S Return Policy?

Covid impacted Wayfair's return policy in the 5 following ways:

• Whenever the situation requires it, their in-home delivery services can be paused. Their goal is to provide a safe environment for their customers and employees.
• Returns must be taken outside for pickup.
• The drivers wear masks and gloves on the job and use hand sanitizer between deliveries. To show respect and caution, they will not shake hands.
• Their delivery teams maintain a 6-foot distance. You must keep all persons and animals at a safe distance during delivery to keep everyone safe and healthy.
• There will be no signatures required.

Can I Return My Wayfair Mattress After 2 Years?

Their mattresses are not eligible for refunds or exchanges after the 100-day trial period expires.

Wayfair believes that during this time, you will have plenty of time to get to know your new bed and decide if you want to keep it.

How Does Wayfair Process My Refund For My Return?

You can choose to receive your refund as a store credit (never expires!) or to your original payment method when returning an item. Your account will be credited within one business day after the receipt of notification that your item(s) have been returned in-store or at the Returns Center.

Your refund should appear in your account within 5-7 days of carrier drop-off or pick-up. Refunds take up to 2 weeks to process. Cash purchases may be refunded as corporate checks.

Return shipping costs will be deducted from your refund. Only damaged or defective items are exempt from return shipping charges. You can return them to Wayfair for free.

What If I Don'T Have A Receipt For My Wayfair Return?

Their site lacks information and chat is difficult to reach. There is a concerning lack of transparency, so you should proceed with caution.

Consider a mattress like the Saatva Classic to avoid risks. Over 50K+ positive reviews make Saatva Classic a reputable brand. They offer great-value mattresses with unbelievably favorable policies.

You can schedule a pickup of your Saatva Classic mattress if you aren't satisfied with it (not likely), and they will refund your purchase price (taxes included) to your original payment method.

#1 Mattress Return Policy

Invest in a high-quality mattress from a reputable brand like Saatva.

Their return policy is the best in the business and they offer a generous 365-day trial period. Returns are accepted without any questions.

Comfortable and designed to last, the Saatva Classic is our favorite pick at the moment.

If you're undecided about which mattress to buy next, spend a few minutes and check out the Saatva Classic website.

See Exclusive Black Friday Deal

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →
See Exclusive Black Friday Deal →
Claim My Deal →