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Sears Mattress Returns Policy

Sears Mattress Returns Policy

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked

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Key Takeaways

If you're in the market for a quality, durable mattress, review the return policy of your store or brand. Sears offers a restrictive policy: customers have 30 days to return and must provide proof of purchase. If you've lost your receipt, call 800-349-4358 with your credit card number.

Looking for more time to trial your mattress? Make sure you read mattress return guidelines for stores that offer a 365 night trial window. Additionally, if you are considering returning a Helix mattress, make sure you first read their policies carefully.

We recommend Saatva Classic mattress due to its high-quality components, generous trial period, and multiple firmness options. With a lifetime warranty and 365-day return policy, you can rest assured that you are investing in a mattress that will work for your needs. Its layers of foam and individually wrapped coils provide unparalleled comfort and support. Furthermore, its natural materials ensure environmental sustainability without compromising on quality. While this may exceed the returns policy of some stores such as Sears, it is well worth considering for anyone looking for an exceptional mattress.

What Is Sears' Policy On Returning Mattresses?

Sears has a 90-day return policy for most mattresses, although some products may have a different return window. The mattress must be in like-new condition with all original packaging and accessories for a return to be processed. If the mattress has been used or damaged, there may be a restocking fee or the return may not be accepted. If you're unhappy with your purchase, contact customer service for guidance on how to properly package and return the product, or alternative options such as an exchange or store credit refund. Be sure to familiarize yourself with the specific terms and conditions before making a purchase to make an informed decision.

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How Long Do I Have To Return A Mattress To Sears?

If you're not satisfied with your Sears mattress purchase, you have 180 days from the date of purchase to return it. However, Sears has a strict return policy and may not accept returns if the mattress has been damaged or soiled. Keep in mind that Sears does not offer a money-back guarantee on mattresses, so thoroughly research and test out a mattress before making a purchase.

To return a Sears mattress, provide proof of purchase and ensure the mattress is in its original packaging. You may also need to pay a restocking fee, which varies depending on the mattress and state of purchase.

When buying a mattress, research, read reviews, and take advantage of trial periods or return policies to ensure a comfortable and satisfactory sleeping experience.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

Can I Return A Mattress To Sears If I'Ve Already Slept On It?

You can return a mattress to Sears even if you’ve slept on it, but there may be conditions and fees to consider. First, check the return policy of the specific mattress you purchased as some brands may have stricter return policies. Most mattresses come with a trial period, ranging from 30 to 120 days, during which you can initiate a return. However, some manufacturers may require you to keep the mattress for a certain amount of time before initiating a return.

When returning a mattress to Sears, you will likely have to pay a restocking fee, which can range from 15% to 25% of the original purchase price. Additionally, you may have to pay for shipping and handling fees to return the mattress. It's important to carefully read the return policy and associated fees before making a purchase.

If you’re unhappy with the mattress after sleeping on it, make sure you've given it enough time to fully adjust to your body and sleeping habits. Many mattresses have a break-in period of a few weeks. Consider investing in a mattress topper or adjustable base to customize your sleeping experience without having to return the entire mattress.

Overall, returning a mattress to Sears after sleeping on it is possible but be sure to read the return policy and fees before making a purchase. Give the mattress enough time to adjust to your sleeping habits before deciding to return it.

What Is The Process For Returning A Sears Mattress?

Returning a Sears mattress is a hassle-free process. Simply reach out to customer service, obtain a return authorization number, securely pack the mattress, and drop it off at your nearest Sears store or arrange for pick-up. Once Sears confirms the mattress's condition, your refund will be processed.

When searching for a new mattress, consider your sleeping position, body type, and personal preferences. Don't be swayed by marketing hype or the latest trends; instead, find a mattress that offers the right support and comfort for you. Keep in mind that a high price tag doesn't necessarily mean a better mattress.

To ensure that you find the perfect mattress, take advantage of sleep trials offered by retailers like Sears. This allows you to test the mattress for an extended period of time to ensure it's a good fit before making a commitment.

Are There Any Fees Associated With Returning A Sears Mattress?

Returning a Sears mattress may come with fees. Sears charges a restocking fee of up to 15% of the purchase price, as well as any delivery or pickup fees incurred during the return process. It's important to read the return policy carefully and consider any potential fees before deciding if a Sears mattress is the right choice.

It's crucial to research the return policy before purchasing a mattress to avoid unnecessary costs. Consider factors such as ease of scheduling a pickup and whether you'll receive a full refund or store credit. Additionally, reading reviews and doing some comparison shopping can help you make an informed decision.

By doing your due diligence and being aware of potential fees, you can ensure that returning a Sears mattress is a hassle-free experience. Take into account factors such as price, comfort, durability, and any warranties or guarantees offered to find the perfect mattress for your needs.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

See Our #1 Researched Mattress in 2024

✔ High-quality, premium materials
✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal

References

Sears Mattress Returns Policy

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If you're in the market for a quality, durable mattress, review the return policy of your store or brand. Sears offers a restrictive policy: customers have 30 days to return and must provide proof of purchase. If you've lost your receipt, call 800-349-4358 with your credit card number.

Looking for more time to trial your mattress? Make sure you read mattress return guidelines for stores that offer a 365 night trial window. Additionally, if you are considering returning a Helix mattress, make sure you first read their policies carefully.

We recommend Saatva Classic mattress due to its high-quality components, generous trial period, and multiple firmness options. With a lifetime warranty and 365-day return policy, you can rest assured that you are investing in a mattress that will work for your needs. Its layers of foam and individually wrapped coils provide unparalleled comfort and support. Furthermore, its natural materials ensure environmental sustainability without compromising on quality. While this may exceed the returns policy of some stores such as Sears, it is well worth considering for anyone looking for an exceptional mattress.

What Is Sears' Policy On Returning Mattresses?

Sears has a 90-day return policy for most mattresses, although some products may have a different return window. The mattress must be in like-new condition with all original packaging and accessories for a return to be processed. If the mattress has been used or damaged, there may be a restocking fee or the return may not be accepted. If you're unhappy with your purchase, contact customer service for guidance on how to properly package and return the product, or alternative options such as an exchange or store credit refund. Be sure to familiarize yourself with the specific terms and conditions before making a purchase to make an informed decision.

How Long Do I Have To Return A Mattress To Sears?

If you're not satisfied with your Sears mattress purchase, you have 180 days from the date of purchase to return it. However, Sears has a strict return policy and may not accept returns if the mattress has been damaged or soiled. Keep in mind that Sears does not offer a money-back guarantee on mattresses, so thoroughly research and test out a mattress before making a purchase.

To return a Sears mattress, provide proof of purchase and ensure the mattress is in its original packaging. You may also need to pay a restocking fee, which varies depending on the mattress and state of purchase.

When buying a mattress, research, read reviews, and take advantage of trial periods or return policies to ensure a comfortable and satisfactory sleeping experience.

Can I Return A Mattress To Sears If I'Ve Already Slept On It?

You can return a mattress to Sears even if you’ve slept on it, but there may be conditions and fees to consider. First, check the return policy of the specific mattress you purchased as some brands may have stricter return policies. Most mattresses come with a trial period, ranging from 30 to 120 days, during which you can initiate a return. However, some manufacturers may require you to keep the mattress for a certain amount of time before initiating a return.

When returning a mattress to Sears, you will likely have to pay a restocking fee, which can range from 15% to 25% of the original purchase price. Additionally, you may have to pay for shipping and handling fees to return the mattress. It's important to carefully read the return policy and associated fees before making a purchase.

If you’re unhappy with the mattress after sleeping on it, make sure you've given it enough time to fully adjust to your body and sleeping habits. Many mattresses have a break-in period of a few weeks. Consider investing in a mattress topper or adjustable base to customize your sleeping experience without having to return the entire mattress.

Overall, returning a mattress to Sears after sleeping on it is possible but be sure to read the return policy and fees before making a purchase. Give the mattress enough time to adjust to your sleeping habits before deciding to return it.

What Is The Process For Returning A Sears Mattress?

Returning a Sears mattress is a hassle-free process. Simply reach out to customer service, obtain a return authorization number, securely pack the mattress, and drop it off at your nearest Sears store or arrange for pick-up. Once Sears confirms the mattress's condition, your refund will be processed.

When searching for a new mattress, consider your sleeping position, body type, and personal preferences. Don't be swayed by marketing hype or the latest trends; instead, find a mattress that offers the right support and comfort for you. Keep in mind that a high price tag doesn't necessarily mean a better mattress.

To ensure that you find the perfect mattress, take advantage of sleep trials offered by retailers like Sears. This allows you to test the mattress for an extended period of time to ensure it's a good fit before making a commitment.

Are There Any Fees Associated With Returning A Sears Mattress?

Returning a Sears mattress may come with fees. Sears charges a restocking fee of up to 15% of the purchase price, as well as any delivery or pickup fees incurred during the return process. It's important to read the return policy carefully and consider any potential fees before deciding if a Sears mattress is the right choice.

It's crucial to research the return policy before purchasing a mattress to avoid unnecessary costs. Consider factors such as ease of scheduling a pickup and whether you'll receive a full refund or store credit. Additionally, reading reviews and doing some comparison shopping can help you make an informed decision.

By doing your due diligence and being aware of potential fees, you can ensure that returning a Sears mattress is a hassle-free experience. Take into account factors such as price, comfort, durability, and any warranties or guarantees offered to find the perfect mattress for your needs.