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Raymour And Flanigan Mattress Return Policy

Raymour And Flanigan Mattress Return Policy

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the custom hoe building industry in sales, marketing, and design.

Learn more about B10M Editorial Process

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Key Takeaways

If you're thinking of buying a mattress from Raymour and Flanigan, you need to know about their return policy. The Raymour and Flanigan mattress return policy only applies with the platinum protection plan, and all other sales are final. After purchasing, there's a 30-day trial period before you can start a return, and after that, you have 15 days to choose a different mattress. Keep in mind that certain items cannot be replaced, such as adjustable bases, clearance center merchandise, pillows, mattress protectors, and bed frames.

Customers should know that there's a 15% restocking fee for mattresses, and the platinum protection plan allows for mattress exchanges within 45 days of purchase. To start a return or exchange, customers should contact customer service with their order information and make sure they understand the return policy.

If you're curious about any exceptions or special conditions in the Raymour and Flanigan mattress return policy, remember that without the platinum protection plan, all sales are final. Also, the return policy doesn't allow returns for mattresses that have been used or slept on. It's crucial to carefully review and understand the details of the return policy before making a purchase.

What Is The Raymour And Flanigan Mattress Return Policy For Mattresses That Are Not In Their Original Packaging?

Raymour and Flanigan, a popular furniture retailer, has a specific return policy for mattresses. Customers can return their mattress within 45 days of delivery for a full refund or exchange. However, if the mattress is not in its original packaging, the return process may be more complex.

Raymour and Flanigan generally requires items to be returned in their original packaging. If the original packaging is damaged or incomplete, it is recommended to discuss the possibility of returning the item by calling customer service.

There is a restocking fee of 15 percent for returned furniture items. To initiate a return for a Raymour and Flanigan mattress, customers need the original receipt and order information. Contacting customer service by phone or email is necessary to start the return process.

Customer service will provide instructions on packing and shipping the mattress back to their warehouse. Customers may be responsible for the cost of shipping and related fees. Therefore, it's essential to understand the return policy before purchasing a mattress from Raymour and Flanigan to avoid any inconvenience later on.

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What Is The Process To Initiate A Return Under The Raymour And Flanigan Mattress Return Policy?

To initiate a return under the Raymour and Flanigan Mattress Return Policy, you need to first check the return eligibility. The company generally does not process returns or refunds once merchandise has been accepted. However, they offer a 120-Day Mattress Comfort Guarantee, which allows you to return or exchange your mattress if you're not satisfied within this period.

To begin the return process, contact the customer service team by phone or email. The customer service number for returns is 1 (866) 383-4484. When you contact customer service, provide your original receipt and order information. The team will then guide you on packing and shipping the mattress back to their warehouse.

You may be responsible for the cost of shipping and related fees. Once the mattress is received and inspected, Raymour and Flanigan will issue a refund, which may take a few days to process. There may be fees associated with returning a mattress under their return policy, such as a restocking fee of 15% if the mattress is in new condition and original packaging.

The return policy does not apply if the mattress has been stained or damaged due to improper care. To maintain the mattress in good condition, consider purchasing the 5-Year Platinum Protection Plan, which allows you to return your mattress for up to five years after purchase.

To ensure a smooth return process, understand the terms and conditions, maintain the mattress in good condition, and work closely with the customer service team when initiating a return under the Raymour and Flanigan Mattress Return Policy.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

What Happens If I Miss The Return Window Under The Raymour And Flanigan Mattress Return Policy?

Using hydrogen peroxide to kill bed bugs and their eggs can be a natural and potentially cost-effective method, but it comes with some limitations. Firstly, while hydrogen peroxide can effectively kill adult bed bugs and larvae when applied directly to them, it is not an efficient method for eliminating bed bug eggs due to their protective outer layer. This means that even if you manage to get rid of the adult bed bugs and larvae, the eggs may still hatch and re-infest your home.

Secondly, hydrogen peroxide is a bleaching agent, which can discolor and damage fabrics, carpets, and other items in the home. If you're not careful when applying it, you could end up causing more damage than good. Additionally, large amounts of hydrogen peroxide can be toxic if ingested or inhaled, so it's crucial to use it safely and follow all necessary precautions.

While hydrogen peroxide may provide some level of control against bed bugs, it is not the most effective solution for complete eradication. A comprehensive approach, including heat treatments, vacuuming, and professional extermination services, is necessary to effectively eliminate bed bugs and their eggs. This is because bed bugs are resilient creatures that can survive in harsh conditions, and they often hide in hard-to-reach places like cracks and crevices in walls, furniture, and other surfaces.

In conclusion, hydrogen peroxide can be a helpful tool in your battle against bed bugs, but it is not a one-size-fits-all solution. To effectively eliminate bed bugs and their eggs, it's essential to use a combination of methods and work with professional exterminators who have the knowledge and tools to get the job done right.

How Long Do I Have To Return A Mattress Under The Raymour And Flanigan Mattress Return Policy?

Under Raymour and Flanigan's 120-day Mattress Comfort Guarantee, you can return your mattress if you're not satisfied with your purchase. To initiate a return, contact Raymour and Flanigan's customer service team and provide your order information. The mattress return process usually takes 7-10 business days for pickup from your home.

You have 120 days to return your mattress under Raymour and Flanigan's Mattress Comfort Guarantee. However, to be eligible for a return or exchange, you must make a request within 72 hours of receiving the item(s) and return the mattress within 45 days of delivery in new, unopened condition.

If you want to return or exchange the mattress within 45 days of delivery, you're eligible for a full refund or exchange. The mattress must be in new, unopened condition, and the tags should not be removed. Returning a mattress within the 45-day trial period does not come with any fees. However, if you initiate a return after 72 hours, you may not be eligible for a return.

Raymour and Flanigan also charge a restocking fee of 15% for returned furniture items, which will be deducted from your refund amount. Additionally, the mattress must be in pristine condition and returned with its original tags. If you prefer to exchange the mattress for a different one due to comfort issues, Raymour and Flanigan's mattress return policy allows you to do so.

How Does The 120-Day Mattress Comfort Guarantee Work Under The Raymour And Flanigan Mattress Return Policy?

At Raymour and Flanigan, we believe that finding the perfect mattress is essential for a good night's sleep. That's why we offer our customers the 120-day Mattress Comfort Guarantee. This guarantee ensures that you can enjoy a comfortable and restful sleep without any worries.

To qualify for the 120-day Mattress Comfort Guarantee, you must purchase the Platinum Protection Plan for your mattress. This plan not only covers the comfort guarantee but also provides extended warranty and accident protection for your investment.

If you're not satisfied with the comfort of your mattress after sleeping on it for at least 30 days, you have up to 15 days (45 days after the original delivery) to exchange it for a different mattress. Our store or showroom managers will help you choose a new mattress that meets your comfort preferences.

The replacement mattress must be of equal or greater value than the original mattress. If the new mattress you choose is more expensive, you will be responsible for paying the difference in price. Additionally, you will be responsible for the original delivery fee and the redelivery fee for the new mattress.

Please note that the 120-day Mattress Comfort Guarantee is a one-time exchange, so choose your new mattress carefully. The Platinum Protection Plan is not available on all mattresses, so be sure to inquire about its availability when making your purchase.

At Raymour and Flanigan, we want you to be completely satisfied with your mattress. The 120-day Mattress Comfort Guarantee is just one way we support your comfort and satisfaction.

Does The Raymour And Flanigan Mattress Return Policy Cover Mattresses That Have Been Slept On Or Used?

If you're wondering about Raymour and Flanigan's mattress return policy, you need to know that it doesn't cover mattresses that have been slept on or used. According to their policy, mattresses must be in new, unopened condition to be eligible for a full refund or exchange.

However, if you've purchased the Platinum Protection Plan, you can return your mattress within 45 days, even if it has been slept on or used. Without the protection plan, all sales are final, and you can't return the mattress.

Also, be aware that there's a 15 percent restocking fee for returned furniture items, including mattresses. To initiate a return, you need to contact Raymour and Flanigan's customer service department with your original receipt and order information. You may also be responsible for the cost of shipping and related fees.

So, if you're thinking about returning a mattress from Raymour and Flanigan, make sure to review their return policy and consider purchasing the Platinum Protection Plan if you think you might need to return the mattress in the future. By following these guidelines, you can avoid any hassles and ensure a smooth return process.

How Long Is The Coverage Period For The Raymour And Flanigan Mattress Warranty?

The Raymour and Flanigan mattress warranty, known as the Platinum Protection Plan, covers your new mattress for five years from the date of delivery. This warranty protects against cuts, burns, punctures, and common stains, but it's not insurance or the original manufacturer's warranty.

To be eligible for the Platinum Protection Plan, your mattress must be used in a normal household setting and not on an inadequate foundation or box spring. Stains from human and animal bodily fluids are covered, but stains from other sources may void the warranty.

In addition to the 5-year warranty, Raymour and Flanigan offer a 120-Day Mattress Comfort Guarantee. This allows you to reselect a mattress within 45 days after the original delivery if you're not completely satisfied. To maintain coverage, use the provided mattress protector and wash it immediately if it becomes stained.

Remember to report any issues within the coverage period to ensure your mattress is protected. If you have any questions or concerns, don't hesitate to contact their customer service team for assistance.

How Do I Measure My Current Travel Trailer Mattress To Ensure I Get The Correct Replacement Mattress?

Measuring your current travel trailer mattress is crucial to ensure you get the correct replacement.

1. Remove all bedding and accessories from the mattress. This will give you a clear view of the mattress and make it easier to measure.

2. Measure the width of the mattress by placing a measuring tape horizontally from one side to the other. Include any rounded corners or irregular shapes in your measurement.

3. Measure the length of the mattress by placing a measuring tape vertically from the head to the foot of the mattress. Again, ensure you measure at the longest point, including any irregular shapes.

4. Measure the height or thickness of the mattress using a ruler or tape measure. This measurement is important if you have a specific preference for the firmness of your mattress.

5. Note down these measurements in inches or centimeters, depending on your preference. It's a good idea to write down the make and model of your current mattress as well, as this information may be helpful when shopping for a replacement.

By following these steps, you can ensure that you get the correct replacement mattress for your travel trailer. If you're unsure about any aspect of measuring your mattress, there are numerous online resources and guides available, including websites like campaddict.com, replacement-mattress.com, and sleepfoundation.org. You can also find helpful videos on YouTube, such as the one at https://youtube.com/watch?v=BDCzOLEhy9A.

Remember, measuring your mattress accurately is essential to finding the right replacement. If you suspect a bed bug infestation in your home, it's best to contact a professional pest control service to address the issue effectively.

Has There Been A Recent Sealy Mattress Recall That I Should Be Aware Of?

Yes, there has been a recent Sealy mattress recall you should be aware of. The last known recall for Sealy mattresses was issued for certain models sold between August 2015 and September 2020. This recall was due to a potential hazard where infants could suffocate if they rolled over onto their stomachs because the mattresses' foam core was too soft.

Between 2014 and 2020, the U.S. Consumer Product Safety Commission (CPSC) reported 94 recalls related to mattresses. If you own a Sealy mattress from August 2015 to September 2020, you can check the CPSC website to see if your mattress is included in the recall. If your mattress is affected, Sealy offers a replacement mattress with a firmer foam core or a refund of the purchase price.

In the event of a future recall, it's important to stop using the affected mattress immediately and follow instructions provided in the recall notice for returning or disposing of the mattress. You should contact Sealy or the retailer where you purchased the mattress to learn about your options for returning or exchanging it.

While Sealy has not faced any recent recalls, it's always important to stay informed about potential issues with any product you buy. Other mattress brands like Novaform and Serta have had recent recalls for mold exposure and violation of federal mattress flammability standard, respectively. Therefore, it's crucial to research and understand the safety features of any mattress before making a purchase.

When Throwing Away Furniture With Bed Bugs, What Are The Necessary Precautions To Take To Prevent Further Infestation?

When throwing away furniture with bed bugs, it's crucial to take necessary precautions to prevent further infestation. Bed bugs can easily spread from one piece of furniture to another, causing a widespread problem. To prevent this, consider using professional disposal services or following specific guidelines provided by local health departments.

It's essential to wrap bed bug-infested furniture in plastic before disposal to contain the bugs. Wearing protective clothing, such as gloves and masks, while handling infested furniture is important to avoid contact with the bugs.

After disposing of infested furniture, vacuum and clean the surrounding area thoroughly to eliminate any remaining bed bugs or eggs. It may be necessary to treat the area with insecticides or seek professional pest control assistance to fully eliminate a bed bug infestation.

Investing in a high-quality mattress, such as a latex mattress, can help prevent future bed bug infestations. Latex mattresses are known for their comfort and pressure relief, as well as their durability and ability to regulate temperature. Additionally, they are resistant to dust mites, mold, and mildew, making them a good option for allergy sufferers.

Taking proper precautions when disposing of bed bug-infested furniture and investing in a high-quality mattress can help prevent further infestations and ensure a comfortable and healthy sleeping environment.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

See Our #1 Researched Mattress in 2024

✔ High-quality, premium materials
✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal

References