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Nolah Mattress Return Policy

Nolah Mattress Return Policy

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the custom home building industry in sales, marketing, and design.

Learn more about B10M Editorial Process

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Key Takeaways

Nolah's Return Policy isn't ideal. You only get 120-nights of the comfort trial, plus a $99 fee to return it. To use it, you must opt out of the trial before delivery, and open in 30 days. Plus, only one mattress exchange or return per customer/household. For more information about mattress return policies, we recommend reading mattress return guidelines.

Other brands have more appealing policies-at least 365 nights with no associated fees for returns. They provide better value than Nolah, so consider them if you're uncertain about your choice. We suggest browsing other options to find good value to avoid hassles from the short return period and fees from Nolah.

Additionally, Bloomingdales mattress return policy is not very customer-friendly, so you're better of avoiding Bloomingdales altogether.

Editor's Note: If you're looking for a mattress with excellent comfort, value and tailored support, the Saatva Classic is an ideal choice. It offers a unique coil-on-coil design and three firmness levels to suit individual sleep preferences. Plus, it comes with a lifetime warranty and a generous 365-day return policy – more than double the return period of many other leading brands. The Saatva Classic is a reliable option backed by consistently high customer satisfaction ratings that make it one of the top mattresses on the market today! Although it differs from brands such as Nolah in terms of return policies, its superior construction has been lauded by customers across the board.

What Does Nolah Do With Returned Mattresses?

When customers return mattresses to Nolah, the company has a clear policy on what happens to them. Depending on the situation, Nolah takes one of three actions.

If the mattress is still in good condition and can be resold safely and legally at discounted prices by local shops, Nolah will arrange for its resale. This helps reduce environmental waste created from discarded mattresses while also helping other people save money on their purchase.

If reselling isn't possible due to minor wear or tear issues or no viable options with local shops willing to take it off their hands for resale purposes, then donating becomes an option. In such cases, Nolah works closely with local charities so that these organizations can continue providing necessary support services within their communities.

Lastly, if neither of these options are practical for some reason (e.g., the customer may live too far away), then Nolah lets them keep the returned mattress and donate it themselves locally through charitable organizations like shelters.

So whether you're returning your Nolah mattress due to personal preference reasons or unforeseen circumstances - rest assured knowing that your product won't go straight into landfill! Instead, Nolah gives second life chances by either selling them at discounted rates through legal means or donating them to those in need via various charitable organizations. These eco-friendly methods not only benefit communities but also contribute towards reducing environmental waste caused by improper disposal practices of used bedding products!

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What Is The Nolah Mattress Return Policy?

Nolah Mattress has an easy and generous return policy. You can try their mattress for 120 nights and if you're not happy with it, you can return it for free. They'll arrange for the mattress to be picked up and donated to a local charity or recycled. You'll get a full refund, no hidden fees or restocking fees. Keep in mind, though, that you need to sleep on the mattress for at least 30 nights before returning it.

Nolah Mattress makes returning their mattress simple and stress-free. You have plenty of time to determine if it's the right fit for you. If you have any questions, their customer service team is always available. We recommend giving the mattress a fair chance before deciding to return it. Overall, Nolah Mattress has a customer-friendly return policy that ensures you are satisfied with your purchase.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

How Long Do I Have To Return My Nolah Mattress?

You have 120 nights to return your Nolah mattress. To initiate a return, contact Nolah's customer support team and they will arrange for the mattress to be picked up and returned. It's important to give the mattress a fair chance before deciding to return it, as returning a mattress can be a hassle. Allow your body to adjust to the new mattress and try different sleeping positions to see how it feels. If you do decide to return the mattress, keep it in good condition and return it in the original packaging to avoid any potential fees or deductions. Overall, the 120-night sleep trial gives you ample time to make an informed decision about the Nolah mattress.

What Is The Process For Returning A Nolah Mattress?

Returning your Nolah mattress is a simple process that can be completed in a few steps. Firstly, contact Nolah's customer service team to start the return process. Within Nolah's 120-night trial period, they'll give you a return authorization number and instructions on packaging and shipping the mattress back to them.

Once you have the return authorization number, package the mattress securely and arrange shipping, which will be at your own expense. After they receive and verify the mattress's condition, Nolah will issue a refund to your original payment method.

Nolah recommends testing the mattress for a minimum of 30 nights before deciding whether to return it. However, if you're still not satisfied, don't hesitate to initiate the return process.

Overall, Nolah's return process is simple and customer-friendly. Contact their customer service team to return your mattress and receive a refund if you're not completely satisfied.

Can I Exchange My Nolah Mattress Instead Of Returning It?

Most mattress companies offer an exchange option instead of returning your mattress. Nolah, for example, offers a 120-night trial period, during which you can exchange your mattress for a different firmness level at no extra cost. However, it's important to check the company's policies and timeframe for exchange. Some companies may have a shorter trial period or charge an exchange fee.

Before requesting an exchange, consider why you're not satisfied with your current mattress. Understanding your needs and preferences can help you choose the right replacement mattress. If you're unsure, reach out to the company's customer service team for guidance.

Follow the company's instructions carefully once you've decided to exchange your mattress. This may involve scheduling a pickup and delivery of the replacement mattress, or simply shipping the mattress back to the company. Some companies may also require you to pay a fee for the exchange.

Exchanging your mattress instead of returning it can be a great option if you're not getting the comfort and support you need. Just be sure to do your research and follow the company's policies to ensure a smooth and hassle-free exchange process.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

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✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
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