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Helix Mattress Return Policy

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Helix Mattress' return policy is comprehensive and hassle-free. You have up to 100 nights to test out your new mattress and make sure it's the right fit for you. This 30 day break-in period also gives your body time to adjust.

If you're still unhappy after this trial period, you can initiate a return within 100 days of delivery for a full refund - no extra charges! Making returns easy reduces risk when shopping for a bed and demonstrates that this company stands behind its product and offers top-notch customer service.

In contrast, some brands provide only 30-90 night trial periods with extra fees, discouraging shoppers from even trying to make a return.

Helix Mattress' 100 night sleep trial guarantee plus no associated costs makes it clear why they have such an impressive return policy - something worth considering when shopping for the perfect bed!

How To Return Helix Mattress

Are you looking to return your Helix mattress? Making a successful return can sometimes be daunting and frustrating. To ensure a smooth process, it's important to understand your rights as a consumer and the company's return policy.

If you have a Helix mattress, the first step is to contact their customer service team. They can provide you with all the necessary information for making a return. Depending on the mattress type and other details, the return process may vary, so it's best to get this information from their team. Once you have the details, arrange for the mattress to be packaged and shipped back to Helix.

If you experience difficulty making a return, you have other options. Report them to the Better Business Bureau and other government agencies that assist consumers. Alternatively, you can contact a lawyer for advice and may even be able to charge back your credit card.

It's important to understand the legalities and how the return process works. Knowing your rights when returning a mattress can ensure a successful return of your Helix mattress.

Helix Mattress Return Experience

Having a pleasant return experience with Helix mattress isn't guaranteed.

However, there are steps you can take to ensure you get the most out of their return policy.

Before making a purchase:
• Familiarize yourself with the brand's return policies and make sure you understand them.
• Keep your original purchase receipt
• Read all terms and conditions carefully.

Should you experience any difficulty returning your mattress, you can contact consumer agencies, chargeback your credit card, or contact a lawyer for legal advice. These measures can help you stay protected and get the most out of a Helix mattress return experience.

Are Helix Mattress Returns Free

No, Helix mattress returns are not free; they charge a return fee. Helix only has a 100-day return policy, and customers must sleep on the mattress for a minimum of 30 days before they are eligible to return it.

If you're looking for a mattress with free returns, you may want to look elsewhere.

Helix Mattress Return Reddit

When it comes to Helix mattress returns, Reddit users generally offer a balanced view. Many praise the convenience, cost-effectiveness, and customer service of the process, while some point out potential drawbacks.

• Convenient and cost-effective
• Good customer service

• Long wait times
• Delivery fees
• Return shipping fees

Overall, Helix mattress returns receive positive feedback on Reddit, with customers commending the process as well as the customer service.

How Many Times Can You Return A Helix Mattress

When it comes to returning a Helix mattress, you're limited to one return per mattress. If you attempt to return it a second time, Helix may refuse the return.

If this happens, you can explore your options for recourse, such as:
• Speaking to a consumer protection bureau
• Charging your card back
• Contacting a lawyer

It's important to note that Helix does not accept returns after 90 days from the delivery date.

How Easy Is It To Return A Helix Mattress

Returning a Helix mattress isn't always straightforward. Many other brands don't have hassle-free returns, so it can be frustrating for customers.

If you find yourself in a situation where Helix is hassling you, there are options available:
• Report them to government agencies that help abused consumers
• Charge back your credit card
• Contact a lawyer for assistance

No matter what, it's important to be familiar with the policies and procedures of any mattress brand before you make a purchase.

What Happens To A Returned Helix Mattress

When you return a Helix mattress, it will be categorized into one of three options: reselling, donating, or personal donation.

If the mattress is in great condition, Helix will resell it to a local store and you'll receive a full refund.

If the mattress is in lightly used condition, Helix will donate it to a local charity.

If the mattress is heavily used, you'll have the option to keep it and donate it yourself.

By purchasing a Helix mattress, you're helping to support their mission of providing comfort and quality to people who may not be able to afford a new mattress.

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#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery



Claim My Deal →
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