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Emma Mattress Return Policy

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If you're considering buying a mattress from Emma, think about their return policy. Customers get a 100-night free trial with the option of a refund within that period. After the trial ends, these returns are eligible up to two weeks after returning the product.

However, not all returns will be accepted. Emma doesn't take back products stained or severely damaged or with signs of use beyond normal wear and tear. So keep your mattress in good condition if you want to be able to return it!

When you buy from Emma, support staff helps guide you through the return process and ensures everything goes smoothly. You can feel secure knowing that if you decide not to keep your mattress after all, you'll get your money back - even though exchanges aren't possible and there are certain criteria for refunds.

What Do Emma Do With Returned Mattresses

When it comes to returned mattresses, Emma offers customers various solutions depending on their needs. Depending on the condition of the mattress, customers can either:
• Donate it to a local charity
• Resell it to a local shop as marked and used mattresses
• Donate it themselves and keep it

Emma recognizes the importance of supporting the environment and local communities. So all mattresses that are resold are done in a way that is both legal and ethical.

Is It Hard To Return A Emma Mattress

Returning a Emma mattress can be complicated, and the process may vary depending on the store's policies. To ensure a satisfactory experience, it's important to understand the terms and conditions of the store.

In some cases, the brand may not honor their policies and hassle customers when they are attempting to return their mattress. If that happens, customers have several options:
• Report the store to government agencies that help abused consumers
• Chargeback their credit card
• Contact a lawyer

It is possible to return the mattress, however customers should be mindful of possible hassle they might face.

How Does The 200 Night Trial Work With Emma

Are you considering buying an Emma mattress, but worried that you might not be satisfied? With Emma's 200-night trial period, you can rest assured knowing that you can test out your mattress and return it if you're not happy.

Here's how Emma's trial period works:
• You'll have 200 nights from the date of delivery to decide if you're happy with the mattress.
• Within the trial window, if you're unhappy with the mattress, Emma will offer a full product refund.
• Please note, this return policy only applies to mattresses purchased directly from Emma. For mattresses purchased from a retailer, you'll need to check the retailer's return policy.

When it comes to mattress purchases, it's important to make sure you have a long enough trial period to determine if it's right for you. With a 200-night trial period, Emma gives you plenty of time to make your decision.

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#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

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