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Big Lots Mattress Return Policy

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#1 Rated: Saatva Classic

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One of the most important aspects of buying a mattress online is the return policy.

Buying a mattress without considering policies is a big mistake. You will likely regret your purchase and waste a lot of money.

Within 30 days of purchase, Big Lots will refund or exchange mattresses if they are in brand-new condition and in their original packaging.

Big Lots accepts mattress returns in-store or via mail. Big Lots cannot pick up items purchased from the store. A pick-up request is possible for an online order made for delivery if there are any issues.

Big Lots only credits 80% of your money back when you return items without a receipt. Refunds are processed in your original payment method within 2-5 business days of the item reaching their warehouse.

Avoid all return risks by investing in a high-quality mattress from a reputable brand like the Saatva Classic.

The Saatva Classic has by far the best return policy in the industry. Saatva offers a generous 365-night sleep trial. They accept all returns without questions. Affordable and designed to last, the Saatva Classic is our favorite pick for 2022.

Can I Return My Mattress To Big Lots?

Big Lots will refund or exchange mattresses that are returned within 30 days of purchase, are in brand-new condition and have their original packaging.

For mattresses to be accepted for return and refunded, a receipt or other proof of purchase is required.

How Do I Return My Mattress To Big Lots?

Mattresses can be returned in-store or by mail at Big Lots.

You must bring your mattress in its original packaging and any relevant paperwork to the store.

Mattress shipping will not be reimbursed unless it was damaged in transit.

Will Big Lots Pick Up My Mattress Return?

Not always. They cannot pick up items purchased from the store.

Although it is possible to schedule a pick-up request for an online order which is made for delivery if you notice some issues with your order.

Does Covid Impact Big Lots'S Return Policy?

Yes. Coronavirus protection measures include curbside pickup for online orders, updated safety guidelines, and disinfectant at checkouts to protect customers and associates.

Can I Return My Big Lots Mattress After 2 Years?

It is not possible to return a mattress after 2 years.

Mattress returns will only be accepted by Big Lots in 3 cases:

• They're unused within 30 days of purchase.
• They're in their original packaging.
• They're unopened.

How Does Big Lots Process My Refund For My Return?

When you return items to Big Lots without a receipt, you will only receive 80% of your money back as credit.

Refunds will be issued in the same form of payment used to purchase the item. It is their right to investigate the original purchase and limit or decline a refund.

You will receive your refund within 2-5 business days after the item reaches their distribution center.

Note: Big Lots stores do not accept returns by mail.

What If I Don'T Have A Receipt For My Big Lots Return?

To return to Big Lots, you do not need a receipt, just proof of purchase. You may lose 20% of your refund if you cannot present proof of purchase.

For online orders, receipts and order details can be accessed online. Online returns labels can also be generated.

#1 Mattress Return Policy

Purchase a high-quality mattress from a reputable brand like the Saatva Classic. Their return policy is the best in the business and they offer a generous 365-day trial period. Returns are accepted without any questions.

Comfortable and designed to last, the Saatva Classic is our favorite pick at the moment.

If you're undecided about which mattress to buy next, spend a few minutes and check out the Saatva Classic website.

See Exclusive Black Friday Deal →

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →

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