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Stearns And Foster Warranty

Best 10’s Verdict

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The mattress warranty is one of the most overlooked factors when shopping for a new mattress.

Make sure you read the warranty carefully. You'll know you're dealing with a reputable brand if the warranty is good.

Stearns & Foster offers a 10-year limited warranty. During the first 10 years after you purchase the mattress or foundation from them, they will replace or repair any defect.

In order to file a warranty claim, contact your retailer. Call customer service if you are unable to reach a retailer.

You will not be charged for shipping.

Indents caused by misuse, abuse, or other factors other than a product defect will not be covered by the warranty.

Note: The Saatva Classic is the most comfortable mattress we've found - with a lifetime warranty (on all their mattresses).

What Is Stearns And Foster'S Warranty Fine Print?

Stearns & Foster will replace or repair any defective mattress or foundation for 10 years after you purchase it from them. This includes the mattress and foundation.

Their warranty coverage includes 3 main issues:

• Components or structural damage
• Foundation squeaks or rattles
• Sagging that does not result from using an improper bed frame, physical abuse, or misuse of the foundation

The warranty doesn't cover the 12 following issues:

• Personal preference
• Cover pilling caused by normal wear and tear
• Damage to the structure and/or cover material, such as burns, cuts, tears, liquid damage, or stains
• The damage caused by an improper bed frame, foundation, or adjustable base
• The replacement of an additional component of the Stearns & Foster sleep system unless that component is also defective.
• Demonstrations or floor models
• Mattresses sold by unauthorized resellers
• Products that have been sold as 'as is', 'preconditioned', 'reconditioned', 'used', 'comfort returns', 'returned', or 'previously owned
• Indentations or sagging less than 1 1/2" on quilted or tufted top mattresses, or less than 3/4"s on flat-panel mattresses without quilting or tufting. Indentation caused by misuse, abuse, or other factors other than a product defect will not be covered by this warranty
• Mold or mildew that develops after use of the mattress, except if it's discovered within 30 days
• Other events or actions outside Sealy's reasonable control
• Odors

Does Sterns And Foster'S Warranty Force Me To Pay For Shipping?

No, you don't need to pay shipping costs in the event of a warranty claim.

How Do I File A Warranty Claim With Stearns And Foster?

To file a warranty claim, you should first contact the retailer where you purchased your sleep set.

You can contact Customer Service if you can't reach a retailer or if you've moved.

How Much Does My Stearns And Foster Need To Sag For Warranty Eligibility?

Stearns and Foster's warranty covers 2 types of sagging:

• Quilted or tufted top mattresses with indentations or sagging less than 1 ½".
• Flat panel mattresses without quilting or tufting with indentations or sagging less than 3/4".

The warranty will not cover indentation caused by misuse, abuse, or other factors not related to the product defect.

What Is The #1 Brand With The Best Warranty?

The Saatva Classic has the best warranty (it's completely unlimited with no time frame).

Invest in a high-quality mattress from a reputable brand like the Saatva Classic and avoid making a major mistake.

See Exclusive Black Friday Deal

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →
See Exclusive Black Friday Deal →
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