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Rooms To Go Mattress Exchange Policy

Best 10’s Verdict

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Pros

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Cons

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#1 Rated: Saatva Classic

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Rooms To Go, a leading furniture and mattress retailer, has a strict return policy that may be too restrictive for some customers. Their 90-night sleep trial period begins 30 nights after delivery.

Return or exchange of an item within 48 hours of unanticipated items before delivery or within 3 days of online sales will incur a refund which takes 10 business days to process.

• Pickup, redelivery and restocking fees may apply for certain exchanges such as mattresses & box springs as well as certain types of delivery orders being ineligible for cancellation or refund.
• Exchange of box springs due to height preference is allowed within 7 days of delivery with fees charged.
• Warranty exchanges follow other terms outlined in their policy. Reselected boxes, floor models and damaged boxes are excluded; the customer must pay any price difference.

Compared to other brands with 365-night trial periods or no penalties for cancelling/returning, Rooms To Go's return policy does not have such generous terms making it less favorable for customers who want more freedom in returning mattresses and other items from their store.

See Exclusive Discount →

#1 Rated: Saatva Classic

Saatva is our #1 best mattress for 2022! 50k+ 5-star reviews.

FREE white-glove delivery

51,927 

 reviews

Claim My Deal →
See Exclusive Discount Now →
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