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Ashley Furniture Mattress Recall

Ashley Furniture Mattress Recall

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the custom home building industry in sales, marketing, and design.

Learn more about B10M Editorial Process

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Key Takeaways

If you own an Ashley Furniture mattress, you should check if it's part of the recall. Some recalled mattresses contain fiberglass, which can cause health issues like skin irritation and respiratory problems. To find out if your mattress is affected, visit the CPSC website for a list of recalled models. Ashley Furniture is offering free replacements or full refunds for affected mattresses, so make sure to take advantage of this offer to ensure your safety and well-being. Also, it's important to stay updated on the recall by checking the official website, contacting customer service, following social media accounts, visiting the CPSC website, and subscribing to recall alert services.

The Ashley Furniture mattress recall has legal implications, including a class action lawsuit filed by customers affected by fiberglass leakage. Additionally, the Party Time collection has been recalled due to a fire hazard caused by overheating cupholders. To ensure safety when buying furniture or mattresses, research companies and products, read customer reviews, review safety guidelines, and check for recalls. It's crucial to stay informed about potential hazards and take necessary precautions to protect yourself and your loved ones.

What Steps Should I Take If My Ashley Furniture Mattress Is Part Of The Recall?

If your Ashley Furniture mattress is part of the recall, take these steps immediately:

  1. Check the Consumer Product Safety Commission website and enter your model number to confirm if your mattress is included in the recall.
  2. Stop using the mattress to avoid potential health hazards.
  3. Contact Ashley Furniture's customer service to initiate the process of receiving a refund or replacement.

Document any issues you've experienced with the mattress, as this information may be useful if you need to follow up with medical professionals. Protect your current mattress with a protector until it can be replaced.

When shopping for a new mattress, research brands and materials, and consider your sleep position, weight, and preferences to find the best solution. Look for certifications from independent organizations to ensure safety and quality standards are met. Prioritizing these steps will help resolve any issues promptly and transition you to a mattress that provides safe, quality sleep.

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What Measures Is Ashley Furniture Taking To Prevent Future Mattress Recalls?

Ashley Furniture is taking several measures to prevent future mattress recalls. They test each mattress over 10,000 times for potentially hazardous substances, using CertiPUR-US certified materials that are free of heavy metals, phthalates, and other toxins. They also investigate both the materials and finished products to ensure your good health and peace of mind.

If any issues arise under warranty, you can rely on their comprehensive replacement and refund policies to find the best solution. For added reassurance, they offer a 90-night trial, allowing you to fully experience each mattress in your own bedroom. Ashley Furniture continues to invest in innovations like temperature regulating foams and pressure relieving designs to deliver the perfect mattress for you on the first try. Through rigorous testing, certified sourcing, and customer-focused policies, Ashley Furniture's multi-faceted approach prioritizes your complete satisfaction.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

What Is The Reason Behind The Ashley Furniture Mattress Recall?

The anatomy of a bed bug plays a significant role in its feeding habits. Its flat, oval body allows it to easily probe your skin for capillaries using its elongated proboscis. This ensures that multiple discreet bites go unnoticed as you sleep.

Equipped with claws to grip surfaces and a proboscis to draw blood, the bed bug's anatomy is perfectly adapted for an undetectable nocturnal feast. While you rest, they orient towards your exhalations and body heat.

Their proboscis, usually retracted but extending to feed, injects saliva promoting unhindered blood flow. Through repeated, stealthy probing they locate an ideal spot. In just minutes their swelling bodies become engorged, then retreat satiated to digest - but not for long.

In order to grow and reproduce via frequent blood meals, bed bugs have evolved anatomical strategies that serve their entire lifecycle through efficient, stealthy nighttime feeding on human hosts. Understanding how a bed bug's flat shape, legs, and retractable proboscis aid secret nocturnal access to your bloodstream is key to preventing their spread. Check carefully before sleep and cover entry points, as depriving them of vulnerable hosts makes continued infestation untenable.

Work with care and vigilance to deny them future access through awareness of their intimate anatomical adaptations.

What Are The Potential Hazards That Led To The Ashley Furniture Mattress Recall?

The Ashley Furniture mattress recall was triggered by potential fire hazards associated with certain models in their Party Time Collection furniture line. The issue revolved around powered LED-lit cupholders in loveseats, sofas, and recliners, which could overheat and pose a fire risk. Reports indicate six incidents where the cupholders overheated, causing fire or smoke damage to the units, but no injuries were reported.

The root cause of these problems was the electrical components involved, particularly the LED lighting in the cupholders. When electricity and excessive heat mix, as happened here, the risk of fire increases significantly. Consumers may not always be aware of hidden electrical faults in furniture, even from well-known brands. While no mattresses were affected by fires, this recall serves as a vital reminder to carefully consider any electrically-powered furniture additions and take necessary safety precautions at home.

Ashley Furniture has responded to the problem proactively, identifying affected models by specific product numbers and offering free replacements or refunds to impacted customers. The company's handling of the situation seems appropriate, but it highlights the importance of maintaining ongoing communication with the CPSC for companies. Above all, checking a product's recall status is crucial for your family's safety.

What Are The Legal Implications Of The Ashley Furniture Mattress Recall?

The Ashley Furniture mattress recall has legal implications due to a class action lawsuit. Customers who purchased affected mattresses containing fiberglass that released, contaminating homes or causing injuries, are eligible for action. The lawsuit claims that Ashley Furniture provided insufficient warning regarding the presence of fiberglass and the risks of removing mattress covers.

Outcomes are pending, but previous lawsuits addressed deceptive pricing and delivery delays. Ashley Furniture's dispute process states that arbitration resolves claims, excluding small claims. Affected customers may receive compensation covering remediation and fiberglass injuries, though manufacturers could argue that removing mattress covers voided warranties, limiting liability.

Considering your safety and legal options allows making the best choices for you and your family. Consult reputable sources should issues arise from recalled products. While resolution is pending, remaining vigilant of recall notices helps protect your home and health.

How Does The Ashley Furniture Mattress Recall Affect The Warranty Of My Mattress?

The Ashley Furniture mattress recall doesn't directly affect your mattress warranty. Both serve different purposes - warranty covers manufacturing defects while recall ensures safety from potential hazards. The warranty terms remain the same, with Ashley replacing mattresses on a prorated basis after one year.

To check if your mattress is part of the recall, visit the CPSC website and enter your model number. If it's included, you need to stop using it immediately and follow Ashley's refund or replacement process. The warranty excludes mattresses that are altered, stained, or damaged due to inappropriate foundations.

If you have any issues with your mattress, like sagging, contact Ashley for potential warranty resolution. Both the recall and warranty aim to ensure customer safety and satisfaction. Make sure to include your model number on the CPSC site and contact Ashley for specific implications regarding your mattress. Both serve distinct purposes to benefit you.

How Can I Stay Updated About The Ashley Furniture Mattress Recall?

Staying updated about the Ashley Furniture mattress recall is essential for your safety. Here's how you can do it:

  1. Firstly, visit Ashley Furniture's website regularly to check for any updates or expansions of the recall. They also have customer service available to answer your questions about specific products.
  2. Secondly, follow Ashley Furniture's official social media channels, such as Instagram and Twitter. They will promptly share important updates that may require you to examine your mattress.
  3. Lastly, check the Consumer Product Safety Commission website occasionally. This organization oversees all product recalls and works directly with companies on safety issues.

Subscribing to recall alert services is another great option. These services will send you email or mobile notifications when there's a new recall. Staying informed is crucial for your well-being and that of your family. So, stay proactive and check these sources regularly.

How Can I Check If My Ashley Furniture Mattress Is Affected By The Recall?

Checking if your Ashley Furniture mattress is affected by a recall is essential for your safety.

To do this, follow these steps:

  1. Locate the model number tag attached to your mattress.
  2. Visit the Ashley Furniture website and look for the Product Recalls section or link.
  3. Search the Consumer Product Safety Commission site for Ashley Furniture to see if recent recalls involve your specific mattress model number.

If you still can't find any information, contact Ashley Furniture's customer service directly. Provide them with your mattress model number, and they will verify if a recall applies.

Remember that certain mattress recalls deal with safety issues, so stop using an affected mattress immediately until receiving a replacement.

Manufacturers take customer safety seriously, and recalls legally require them to remedy the issue. Ashley Furniture commonly provides a new mattress at no cost, including delivery and removal of the recalled one. Speaking directly with customer service ensures any potential risk is addressed promptly so you can continue sleeping easy.

Can I Get A Refund Or Replacement For My Recalled Ashley Furniture Mattress?

If your Ashley Furniture mattress is part of a recall, you can get a refund or replacement. First, confirm the recall through the Consumer Product Safety Commission website or contacting Ashley Furniture customer service directly. Recalled mattresses present potential risks to safety like fires, so timely action is important.

Ashley Furniture customer service will discuss your specific options, whether a proactive replacement mattress shipment, refund of the purchase price, or store credit. Their goal is to resolve the issue quickly and maintain satisfaction. Different recall situations carry unique processes, so guidance from Ashley is invaluable.

You'll need to validate proof of purchase by furnishing receipts or photos of the recalled mattress model information. Ashley may schedule pickup of the unsafe mattress or provide prepaid shipping labels. Fully cooperating in returns secures the refund or replacement you deserve.

Openly communicating with Ashley customer representatives helps ensure the best resolution. They want to help remedy any problems, so simply contact them with your name, address, and affected mattress details. Working respectfully together results in the satisfactory outcome you seek.

Are There Any Health Risks Associated With The Ashley Furniture Mattress Recall?

Yes, there are. The main health risks stem from potential fire and inhalation hazards. Fires can cause severe burns and smoke inhalation, leading to long-lasting injuries or even loss of life. Some recalled mattresses also contained fiberglass, which can irritate the skin, eyes, and respiratory system.

If you own an Ashley Furniture mattress, it's crucial to check your model number on the Consumer Product Safety Commission website against the recall list. Recalled mattresses are eligible for a replacement or refund from Ashley Furniture. Taking swift action is essential, as continued use amid a recall could exacerbate any initial health problems.

When selecting a new mattress, choose one with independent certification like CertiPUR-US, confirming materials free from potentially toxic chemicals. Stay informed of recalls, as your health depends on staying proactive when safety issues emerge. With care and awareness, we can all rest well.

About X

X is the Founder and Editor-in-Chief of NapLab.com. He has been featured in Fast Company, Reader's Digest, Business Insider, Realtor.com, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

See Our #1 Researched Mattress in 2024

✔ High-quality, premium materials
✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal

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