Ritz Carlton Mattress Review

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the consumer durables, mattress, furniture and healthcare industry in sales, marketing, design and content creation for over a decade

Learn more about B10M Editorial Process

We picked the 10 best mattresses using real tests & research to help you live a happier, healthier life!

Editor's Note

• The Ritz mattress is similar to type and quality you'd find at Hilton, Hampton inn, St. Regis, or other trendy direct-to-consumer hotel mattresses. But nothing really stands out. It's a standard premium innerspring hybrid mattress. Is it comfortable? We believe so. What about longevity? That's much more difficult to answer.
• Limited info on their site. Very hard to recommend when specs are tough to find online or on their site. Also, the mattress you laid on at Ritz location may not be the same type of mattress you buy online. Their hotel chains carry both Sterns & Foster and Simmons.
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

Real Reviews For Ritz Carlton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Ritz Carlton Mattress.

• User 1: "The mattress itself is attractive and looks and feels like a high end mattress similar to the other Stearns and Foster mattresses. It has the traditional mattress feel we were looking for. It is definitely a firm/extra firm mattress. My wife likes it as is, but sleeping on it without a topper causes me body aches. We expected going in we would need to experiment with toppers."

Real Reviews For Ritz Carlton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Ritz Carlton Mattress.

• User 1: "The mattress itself is attractive and looks and feels like a high end mattress similar to the other Stearns and Foster mattresses. It has the traditional mattress feel we were looking for. It is definitely a firm/extra firm mattress. My wife likes it as is, but sleeping on it without a topper causes me body aches. We expected going in we would need to experiment with toppers."

Why Pocket Coils?

COMFORT OVERVIEW
Comfort, feel and overall firmness for Ritz mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.

Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.

Ritz Carlton's mattress is medium-firm (6.5/10). You shouldn't experience any issues with stomach, back or side sleeping.

The mattress should accommodate your pressure points. The pocket coils align your spine properly and give you a bit of bounce.

EDGE SUPPORT
• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• As a side sleeper, you shouldn't have any problems with the Ritz. While it is a little on the firmer side (a 6.5/10), it still has some 'give', which allows you to sleep on your side. Expect your hips, shoulders and arms to be properly accommodated in a side sleeping position.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• This mattress falls within the medium-firm/firm spectrum, which is good if you or your partner are back and stomach sleepers. There's ample amount of support from its coils and foam.

Side Sleeping On Ritz Carlton Mattress

Back & Stomach Sleeping On Ritz Carlton Mattress

Construction & Design For Ritz Carlton Mattress

Spring vs. Foam vs. Latex - Which Is Best For Me?

Here are a few facts about Ritz mattress construction:

• Type - hybrid innerspring
• Design - plush-top
• Bed in a Box? - yes
• Height - 13.5"
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - breathable silk and wool with brass air vents for airflow
• Comfort Layer - gel foam
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs - none

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For Ritz Carlton Mattress

Edge support for Ritz Carlton Mattress

Motion Isolation For Ritz Carlton Mattress

Support & Motion Isolation For Ritz Carlton Mattress

Support refers to how long the W Hotel mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

MOTION TRANSFER

Motion transfer measures how much movement changes between sides of the bed. You'll need a motion-isolating mattress if you sleep with a partner who tosses and turns at night. Less motion means better sleep.

Motion transfer for the Ritz is not bad. Though there is some transferance during movement, it dissipates quickly. This means you may feel your partner's movement for a split second, but as long as you're not a light sleeper (that's easily disturbed), you'll be fine.

Motion Isolation For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

There are several noteworthy considerations with the Ritz return policy:

• you can return new, unwashed items within 30 days.
• the item should be returned in the same condition that it was delivered in.
• you can't return used or laundered products unless they are defective.

Exchange Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

Warranty Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

WARRANTY INFO

• has a 10 year limited warranty with a lot of fine print.


EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does Ritz Carlton Mattress cost?

The Ritz costs $2,546 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for Ritz Carlton Mattress

Is Ritz Carlton Mattress An Eco-Friendly & Organic Brand?

Where Can I Buy Ritz Carlton Mattress

You can buy Ritz at the following locations:

• on their site

Where can I buy Ritz Carlton Mattress

You can buy Ritz at the following locations:

• on their site

Shipping Info for Ritz Carlton Mattress

Final verdict for Ritz Carlton Mattress

Return & Exchange Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

There are several noteworthy considerations with the Ritz return policy:

• you can return new, unwashed items within 30 days.
• the item should be returned in the same condition that it was delivered in.
• you can't return used or laundered products unless they are defective.

Which mattress Materials Should I look For?

Warranty & Exchange Policy for Ritz Carlton Mattress

WARRANTY INFO

• has a 10 year limited warranty with a lot of fine print.


EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Online vs. In-Store

Warranty & Exchange Policy for Ritz Carlton Mattress

WARRANTY INFO

• has a 10 year limited warranty with a lot of fine print.


EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

3 Best Pocket Coil Mattresses

The Ritz costs $2,546 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip Ritz Carlton Mattress?

Are There Good Alternatives To Ritz Carlton Mattress?

Alternatives To Ritz Carlton Mattress

Absolutely, yes. There are incredible alternatives to Ritz's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Our #1 Researched Mattress in 2024

 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
See Exclusive Deal ›

Why you can trust Best 10 Mattress? We spend hours analyzing, compiling and fact-checking all up-to-date information online, so you can be sure you’re reading accurate and trustworthy information.

Editor's Note

• The Ritz mattress is similar to type and quality you'd find at Hilton, Hampton inn, St. Regis, or other trendy direct-to-consumer hotel mattresses. But nothing really stands out. It's a standard premium innerspring hybrid mattress. Is it comfortable? We believe so. What about longevity? That's much more difficult to answer.
• Limited info on their site. Very hard to recommend when specs are tough to find online or on their site. Also, the mattress you laid on at Ritz location may not be the same type of mattress you buy online. Their hotel chains carry both Sterns & Foster and Simmons.
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

The Ritz Carlton mattress is a run-of-the-mill premium pocketed-coil hybrid that does an okay job at replicating a hotel-like sleep experience in your bedroom.

However a lack of detailed specifications combined and lengthy shipping times (bad policies included) means we'd search elsewhere.

Our #1 alternative is Saatva Classic. Saatva offers a real luxury experience that you'd expect from the best hotels in the world.

You can check them out, here.

Consider Ritz Carlton Mattress if

Pros

Pros

  • Decently replicates luxury-hotel comfort
  • Same construction as Sterns & Foster & Simmons (both decent mattresses)

Skip Ritz Carlton Mattress if

Cons

Cons

  • Poor transparency with material quality and sourcing
  • Unforgiving return, exchange & warranty policies
  • Likely poor customer service
  • Far better alternatives (like Saatva Classic)

Real Reviews For Ritz Carlton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Ritz Carlton Mattress.

• User 1: "The mattress itself is attractive and looks and feels like a high end mattress similar to the other Stearns and Foster mattresses. It has the traditional mattress feel we were looking for. It is definitely a firm/extra firm mattress. My wife likes it as is, but sleeping on it without a topper causes me body aches. We expected going in we would need to experiment with toppers."

Real Reviews For Ritz Carlton Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Ritz Carlton Mattress.

• User 1: "The mattress itself is attractive and looks and feels like a high end mattress similar to the other Stearns and Foster mattresses. It has the traditional mattress feel we were looking for. It is definitely a firm/extra firm mattress. My wife likes it as is, but sleeping on it without a topper causes me body aches. We expected going in we would need to experiment with toppers."

Comfort, Feel & Firmness For Ritz Carlton Mattress

COMFORT OVERVIEW
Comfort, feel and overall firmness for Ritz mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.

Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.

Ritz Carlton's mattress is medium-firm (6.5/10). You shouldn't experience any issues with stomach, back or side sleeping.

The mattress should accommodate your pressure points. The pocket coils align your spine properly and give you a bit of bounce.

EDGE SUPPORT
• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• As a side sleeper, you shouldn't have any problems with the Ritz. While it is a little on the firmer side (a 6.5/10), it still has some 'give', which allows you to sleep on your side. Expect your hips, shoulders and arms to be properly accommodated in a side sleeping position.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• This mattress falls within the medium-firm/firm spectrum, which is good if you or your partner are back and stomach sleepers. There's ample amount of support from its coils and foam.

Side Sleeping On Ritz Carlton Mattress

Back & Stomach Sleeping On Ritz Carlton Mattress

Construction & Design For Ritz Carlton Mattress

Construction & Materials For Ritz Carlton Mattress

Here are a few facts about Ritz mattress construction:

• Type - hybrid innerspring
• Design - plush-top
• Bed in a Box? - yes
• Height - 13.5"
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - breathable silk and wool with brass air vents for airflow
• Comfort Layer - gel foam
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs - none

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For Ritz Carlton Mattress

Edge support for Ritz Carlton Mattress

Motion Isolation For Ritz Carlton Mattress

Support & Motion Isolation For Ritz Carlton Mattress

Support refers to how long the W Hotel mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

MOTION TRANSFER

Motion transfer measures how much movement changes between sides of the bed. You'll need a motion-isolating mattress if you sleep with a partner who tosses and turns at night. Less motion means better sleep.

Motion transfer for the Ritz is not bad. Though there is some transferance during movement, it dissipates quickly. This means you may feel your partner's movement for a split second, but as long as you're not a light sleeper (that's easily disturbed), you'll be fine.

Motion Isolation For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

There are several noteworthy considerations with the Ritz return policy:

• you can return new, unwashed items within 30 days.
• the item should be returned in the same condition that it was delivered in.
• you can't return used or laundered products unless they are defective.

Exchange Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

Warranty Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

WARRANTY INFO

• has a 10 year limited warranty with a lot of fine print.


EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does Ritz Carlton Mattress cost?

The Ritz costs $2,546 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for Ritz Carlton Mattress

Is Ritz Carlton Mattress An Eco-Friendly & Organic Brand?

Where Can I Buy Ritz Carlton Mattress

You can buy Ritz at the following locations:

• on their site

Where can I buy Ritz Carlton Mattress

You can buy Ritz at the following locations:

• on their site

Shipping Info for Ritz Carlton Mattress

Final verdict for Ritz Carlton Mattress

Return & Exchange Policy For Ritz Carlton Mattress

Return Policy For Ritz Carlton Mattress

There are several noteworthy considerations with the Ritz return policy:

• you can return new, unwashed items within 30 days.
• the item should be returned in the same condition that it was delivered in.
• you can't return used or laundered products unless they are defective.

Warranty Policy For Ritz Carlton Mattress

Warranty & Exchange Policy for Ritz Carlton Mattress

WARRANTY INFO

• has a 10 year limited warranty with a lot of fine print.


EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Pricing For Ritz Carlton Mattress

The Ritz costs $2,546 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip Ritz Carlton Mattress?

Are There Good Alternatives To Ritz Carlton Mattress?

Alternatives To Ritz Carlton Mattress

Absolutely, yes. There are incredible alternatives to Ritz's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Our #1 Researched Mattress in 2024

 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
See Exclusive Deal ›