Hampton Inn Mattress Review

Maltisa Driker
Contributing Writer
‍Updated on: January 19, 2024
   ·   Fact Checked
Fact Checked by

Maltisa Driker

Contributing Writer

Maltisa Driker is a fact-checker and researcher who has worked in the consumer durables, mattress, furniture and healthcare industry in sales, marketing, design and content creation for over a decade

Learn more about B10M Editorial Process

We picked the 10 best mattresses using real tests & research to help you live a happier, healthier life!

Editor's Note

• Hampton Inn is a Hilton brand that makes a decent hybrid mattress that tries (but falls somewhat short) of mimicking a hotel feel.
• Similar to the Hilton mattress brand, Hampton doesn't provide detailed specs on their site (or online), so we can't recommend them. Without transparency, what other things do they miss?
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

Real Reviews For Hampton Inn Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hampton Inn Mattress.

• User 1: "We needed a place to stay post surgery so as Hilton Honors members, we chose the Hampton Inn. When I left the surgical center, all I wanted was a nice comfy bed to crawl into. What a disappointment! The queen bed sagged in the middle and the sheets and mattress cover would not stay on the corners. The bed should have been tossed out rather than being used as a guest accomodation. It was so soft and worn that you sank down when you sat on it. When my husband mentioned it to the front desk, he was told it was a new bed!! On the contrary...this bed had more wear and tear than a car with 300,000 miles on it! It certainly did not represent the bed quality that Hampton Inn brags about in their advertisements and is known for. Unfortunately, we could not wait to leave this property."

• User 2: "The mattress was very lumpy. My neck and back were so sore the next morning that I had to take Advil all day to deal with the pain. I was also up most of the night because the bed was so springy - each time my daughter moved in her sleep, the whole bed shook and it woke me up. This was my second stay at a Hampton Inn in 2 months, and I found the bed at the other one to be almost as bad. It's a shame because they are otherwise great hotels."

Real Reviews For Hampton Inn Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hampton Inn Mattress.

• User 1: "We needed a place to stay post surgery so as Hilton Honors members, we chose the Hampton Inn. When I left the surgical center, all I wanted was a nice comfy bed to crawl into. What a disappointment! The queen bed sagged in the middle and the sheets and mattress cover would not stay on the corners. The bed should have been tossed out rather than being used as a guest accomodation. It was so soft and worn that you sank down when you sat on it. When my husband mentioned it to the front desk, he was told it was a new bed!! On the contrary...this bed had more wear and tear than a car with 300,000 miles on it! It certainly did not represent the bed quality that Hampton Inn brags about in their advertisements and is known for. Unfortunately, we could not wait to leave this property."

• User 2: "The mattress was very lumpy. My neck and back were so sore the next morning that I had to take Advil all day to deal with the pain. I was also up most of the night because the bed was so springy - each time my daughter moved in her sleep, the whole bed shook and it woke me up. This was my second stay at a Hampton Inn in 2 months, and I found the bed at the other one to be almost as bad. It's a shame because they are otherwise great hotels."

Why Pocket Coils?

COMFORT OVERVIEW
Comfort, feel and overall firmness for Shop Hampton mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.

Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.

Hampton Inn has a medium stiffness (6.5/10). This means you'll experience no major issues sleeping on your back, stomach, or side (since this is an industry-standard firmness).

It's hybrid innerspring design combined with memory foam means your pressure points have a good balance of cushioned firmness and contouring support (with proper spinal alignment).

EDGE SUPPORT
• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Hampton Inn only makes 1 firmness, a medium-firm. Side sleepers do relatively well on medium-firm mattresses. If you exclusively sleep on your side, you may want to go a little softer, but you shouldn't experience major problems.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• Back and stomach sleepers get plenty of support from the Hampton Inn mattress. You'll feel 'on top of' the mattress, which means good spinal alignment

Side Sleeping On Hampton Inn Mattress

Back & Stomach Sleeping On Hampton Inn Mattress

Construction & Design For Hampton Inn Mattress

Spring vs. Foam vs. Latex - Which Is Best For Me?

Here are a few facts about Shop Hampton mattress construction:

• Type - hybrid innerspring and memory foam
• Design - euro-top, pillow-top and tight-top
• Bed in a Box? - yes
• Height - no height information available
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - there is no cover information available
• Comfort Layer - foam
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs - none

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For Hampton Inn Mattress

Edge support for Hampton Inn Mattress

Motion Isolation For Hampton Inn Mattress

Support & Motion Isolation For Hampton Inn Mattress

Support refers to how long the W Hotel mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

MOTION TRANSFER

Motion transfer measures how much movement shifts from one side of the bed to the other. If you sleep with a partner who tosses and turns during the night, you'll want to get a mattress that offers effective motion isolation. Less motion transfer means you'll get more REM sleep.

Motion transfer is solid. Though there is some transferance during movement, it dissipates fairly quickly. This means you may feel your partner's movement for a split second, but as long as you're not a light sleeper (that's easily disturbed), you'll be fine.

Motion Isolation For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

There are several noteworthy considerations with the Shop Hampton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Exchange Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

Warranty Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does Hampton Inn Mattress cost?

The Shop Hampton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for Hampton Inn Mattress

Is Hampton Inn Mattress An Eco-Friendly & Organic Brand?

Where Can I Buy Hampton Inn Mattress

You can buy Shop Hampton at the following locations:

• on their site

Where can I buy Hampton Inn Mattress

You can buy Shop Hampton at the following locations:

• on their site

Shipping Info for Hampton Inn Mattress

Final verdict for Hampton Inn Mattress

Return & Exchange Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

There are several noteworthy considerations with the Shop Hampton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Which mattress Materials Should I look For?

Warranty & Exchange Policy for Hampton Inn Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Online vs. In-Store

Warranty & Exchange Policy for Hampton Inn Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

3 Best Pocket Coil Mattresses

The Shop Hampton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip Hampton Inn Mattress?

Are There Good Alternatives To Hampton Inn Mattress?

Alternatives To Hampton Inn Mattress

Absolutely, yes. There are incredible alternatives to Shop Hampton's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Our #1 Researched Mattress in 2024

✔ High-quality, premium materials
✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal

Why you can trust Best 10 Mattress? We spend hours analyzing, compiling and fact-checking all up-to-date information online, so you can be sure you’re reading accurate and trustworthy information.

Editor's Note

• Hampton Inn is a Hilton brand that makes a decent hybrid mattress that tries (but falls somewhat short) of mimicking a hotel feel.
• Similar to the Hilton mattress brand, Hampton doesn't provide detailed specs on their site (or online), so we can't recommend them. Without transparency, what other things do they miss?
• If you want a super high-end hotel experience, we suggest the Saatva Classic. Saatva's innerspring hybrid mattress is shockingly comfortable and built to last. They have great 24/7 customer service (arguably the best in the industry) and friendly policies. Check Saatva Classic out, here.

Hampton Inn is a hotel brand owned by Hilton. They're a standard luxury innerspring hybrid that do a fine job replicating their hotel comfort.

However a lack of detailed specifications combined with long delivery times (with bad return and warranty policies) make us search for alternatives.

Our #1 alternative is Saatva Classic. Saatva offers a real luxury experience that you'd expect from the best hotels in the world.

You can check them out, here.

Consider Hampton Inn Mattress if

Pros

Pros

  • Hotel-like sleep experience
  • Appealing design

Skip Hampton Inn Mattress if

Cons

Cons

  • Poor transparency with material quality and sourcing
  • Unforgiving return, exchange & warranty policies
  • Likely poor customer service
  • Far better alternatives (like Saatva Classic)

Real Reviews For Hampton Inn Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hampton Inn Mattress.

• User 1: "We needed a place to stay post surgery so as Hilton Honors members, we chose the Hampton Inn. When I left the surgical center, all I wanted was a nice comfy bed to crawl into. What a disappointment! The queen bed sagged in the middle and the sheets and mattress cover would not stay on the corners. The bed should have been tossed out rather than being used as a guest accomodation. It was so soft and worn that you sank down when you sat on it. When my husband mentioned it to the front desk, he was told it was a new bed!! On the contrary...this bed had more wear and tear than a car with 300,000 miles on it! It certainly did not represent the bed quality that Hampton Inn brags about in their advertisements and is known for. Unfortunately, we could not wait to leave this property."

• User 2: "The mattress was very lumpy. My neck and back were so sore the next morning that I had to take Advil all day to deal with the pain. I was also up most of the night because the bed was so springy - each time my daughter moved in her sleep, the whole bed shook and it woke me up. This was my second stay at a Hampton Inn in 2 months, and I found the bed at the other one to be almost as bad. It's a shame because they are otherwise great hotels."

Real Reviews For Hampton Inn Mattress

Here are several relevant and useful comments from buyers considering or have already purchased Hampton Inn Mattress.

• User 1: "We needed a place to stay post surgery so as Hilton Honors members, we chose the Hampton Inn. When I left the surgical center, all I wanted was a nice comfy bed to crawl into. What a disappointment! The queen bed sagged in the middle and the sheets and mattress cover would not stay on the corners. The bed should have been tossed out rather than being used as a guest accomodation. It was so soft and worn that you sank down when you sat on it. When my husband mentioned it to the front desk, he was told it was a new bed!! On the contrary...this bed had more wear and tear than a car with 300,000 miles on it! It certainly did not represent the bed quality that Hampton Inn brags about in their advertisements and is known for. Unfortunately, we could not wait to leave this property."

• User 2: "The mattress was very lumpy. My neck and back were so sore the next morning that I had to take Advil all day to deal with the pain. I was also up most of the night because the bed was so springy - each time my daughter moved in her sleep, the whole bed shook and it woke me up. This was my second stay at a Hampton Inn in 2 months, and I found the bed at the other one to be almost as bad. It's a shame because they are otherwise great hotels."

Comfort, Feel & Firmness For Hampton Inn Mattress

COMFORT OVERVIEW
Comfort, feel and overall firmness for Shop Hampton mattress is extremely subjective.

Firmness isn't the only factor to consider when you're mattress shopping.

Choosing the right bed starts with figuring out how your body responds to lying at different angles.

It's important to understand how a mattress relieves pain and distributes pressure on your sensitive points (neck, shoulder, upper back, lower back, arms, hips, legs), as well as how it feels for couples and sex.

COMFORT SUMMARY
Firmness is very subjective and greatly differs between two people. What's firm for you might be extremely soft for someone else.

Be cautious about reviews that make definitive claims about how you'll feel sleeping on a mattress.

Hampton Inn has a medium stiffness (6.5/10). This means you'll experience no major issues sleeping on your back, stomach, or side (since this is an industry-standard firmness).

It's hybrid innerspring design combined with memory foam means your pressure points have a good balance of cushioned firmness and contouring support (with proper spinal alignment).

EDGE SUPPORT
• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

SIDE SLEEPERS
• Your shoulders, hips and torso must evenly distribute support if you sleep on your side. Otherwise concentrated pressure causes long term nerve and pain-related issues.
• Hampton Inn only makes 1 firmness, a medium-firm. Side sleepers do relatively well on medium-firm mattresses. If you exclusively sleep on your side, you may want to go a little softer, but you shouldn't experience major problems.

BACK/STOMACH SLEEPERS
• When you sleep on your back & stomach, your biggest concern should be finding a mattress that keeps your hips from sinking too far in. This knocks your spine out of alignment.
• Back and stomach sleepers get plenty of support from the Hampton Inn mattress. You'll feel 'on top of' the mattress, which means good spinal alignment

Side Sleeping On Hampton Inn Mattress

Back & Stomach Sleeping On Hampton Inn Mattress

Construction & Design For Hampton Inn Mattress

Construction & Materials For Hampton Inn Mattress

Here are a few facts about Shop Hampton mattress construction:

• Type - hybrid innerspring and memory foam
• Design - euro-top, pillow-top and tight-top
• Bed in a Box? - yes
• Height - no height information available
• Weight (Queen) - unknown weight

Their primary layers include:

• Cover - there is no cover information available
• Comfort Layer - foam
• Transition Layer - foam
• Support Layer - pocketed coils
• Other Notable Specs - none

Note: A taller and heavier mattress typically (but not always) indicate better quality.

Height For Hampton Inn Mattress

Edge support for Hampton Inn Mattress

Motion Isolation For Hampton Inn Mattress

Support & Motion Isolation For Hampton Inn Mattress

Support refers to how long the W Hotel mattress lasts over a reasonable expectation of 7-10 years (average mattress lifespan).

Motion transfer refers to the amount of disturbance you'd experience from one side of the mattress to another. Motion transfer is important for couples, especially if your partner tosses & turns (most do).

EDGE SUPPORT

• Online specs give little detail (which is standard with direct to consumer hotel mattresses like this), so it's hard to tell if the edge support is good.
• Edge support should be 'okay' at worst since it's a pocket coil hybrid.
• There's no way to tell if the edge support will last.

Note: If a mattress uses low-quality materials, it might feel supportive at first, but break down quickly.

Inadequate edge support means less sleep surface (which is not desirable, especially if you sleep with a partner).

MOTION TRANSFER

Motion transfer measures how much movement shifts from one side of the bed to the other. If you sleep with a partner who tosses and turns during the night, you'll want to get a mattress that offers effective motion isolation. Less motion transfer means you'll get more REM sleep.

Motion transfer is solid. Though there is some transferance during movement, it dissipates fairly quickly. This means you may feel your partner's movement for a split second, but as long as you're not a light sleeper (that's easily disturbed), you'll be fine.

Motion Isolation For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

There are several noteworthy considerations with the Shop Hampton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Exchange Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

Warranty Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

How much does Hampton Inn Mattress cost?

The Shop Hampton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Customer service for Hampton Inn Mattress

Is Hampton Inn Mattress An Eco-Friendly & Organic Brand?

Where Can I Buy Hampton Inn Mattress

You can buy Shop Hampton at the following locations:

• on their site

Where can I buy Hampton Inn Mattress

You can buy Shop Hampton at the following locations:

• on their site

Shipping Info for Hampton Inn Mattress

Final verdict for Hampton Inn Mattress

Return & Exchange Policy For Hampton Inn Mattress

Return Policy For Hampton Inn Mattress

There are several noteworthy considerations with the Shop Hampton return policy:

• they accept returns of new, unwashed items within 30 days of delivery, unless the item is defective.
• if you return, you must ship your returned item by insured, traceable mail. Include a note with your reason for return, address and daytime phone number, and your return/exchange instructions.

Warranty Policy For Hampton Inn Mattress

Warranty & Exchange Policy for Hampton Inn Mattress

WARRANTY INFO

• there is no warranty information available.

EXCHANGE INFO

• there is no exchange policy information available.

Look for warranties that have at least a 15-year period with no unreasonable limitations or transporation fees.

Also, find a brand with an exchange policy that doesn't have exorbitant fees in case you need to switch firmnesses.

Pricing For Hampton Inn Mattress

The Shop Hampton costs $1,645 for their Queen size.

Keep in mind their prices change frequently during big holiday and sales periods.

Buy Or Skip Hampton Inn Mattress?

Are There Good Alternatives To Hampton Inn Mattress?

Alternatives To Hampton Inn Mattress

Absolutely, yes. There are incredible alternatives to Shop Hampton's mattress. Don't underestimate how confusing it is to find your ideal mattress.

Depending on your preferences, here are our 3 top alternatives:

1. The Saatva Classic is a durable innerspring hybrid that's very comfortable. They're great for people who like a little bounce but want support and value.

2. Loom & Leaf - We love Loom & Leaf because it has zero motion transfer and excellent pressure relief.

3. Zenhaven - 100% organic and natural Talalay latex. It's the best mattress money can buy. You should check out this mattress if you need a bed that has some bounce, but still fully envelops and supports your pressure points.

Our ultimate goal is very simple. Identify your perfect mattress and steer you in the right direction!

See Our #1 Researched Mattress in 2024

✔ High-quality, premium materials
✔ Excellent support/pressure relief
✔ Luxury hotel-feel at affordable price
See Exclusive Deal