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Reverie Adjustable Base Troubleshooting

Reverie Adjustable Base Troubleshooting

Written by: Daniel Connell · Updated on: January 19, 2024
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Key Takeaways

Experiencing troubles with your Reverie adjustable base? Troubleshoot common issues by ensuring connections are tight and the base is obstacle-free. Resetting the base to factory settings by unplugging for 30 seconds and holding the head and foot up buttons until a beep sounds may help. If remote issues persist, try syncing it with the base or changing batteries. If all else fails, contact customer service or the manufacturer for assistance or replacement. Regularly clean and vacuum around the unit, avoid using harsh chemicals, and follow manufacturer's instructions. Consider a new mattress to enhance the overall comfort and support of your adjustable base, but be cautious about promoting specific brands. Proper maintenance and troubleshooting can help prolong the life of your Reverie adjustable base and ensure a good night's sleep.

How Do I Troubleshoot Common Issues With My Reverie Adjustable Base?

Experiencing issues with your Reverie adjustable base? No need to worry! Some common issues include unresponsive remotes, motor malfunctions, or connectivity problems. To troubleshoot, start by checking all connections and batteries for wireless remotes. If that doesn't work, try resetting the base by unplugging it and holding down the power button for 30 seconds before plugging it back in.

If the motor is malfunctioning, ensure the base is level and free from obstacles. If the problem persists, check the warranty and reach out to the manufacturer for repairs. For connectivity issues, ensure Wi-Fi and Bluetooth settings are correctly configured and the base is within range of your device.

To prevent these issues in the future, check connections and follow maintenance instructions. If problems persist, consult the user manual or contact Reverie's customer support. Always prioritize safety and follow guidelines for troubleshooting and repair.

What Should I Do If My Reverie Adjustable Base Remote Is Not Working?

If your Reverie adjustable base remote is not working, try syncing it with the base first. If that doesn't work, check the batteries and replace them if necessary. If the issue persists, contact Reverie customer service for assistance or a replacement remote. Some customers have reported issues with the remote, so consider trying an alternative brand if the problem continues. However, if your base is still under warranty, work with Reverie customer service to resolve the issue.

A rotated mattress, much like rotated tires, typically wears more evenly and reduces indentions or support issues.

How Do I Reset My Reverie Adjustable Base To Its Factory Settings?

To reset your Reverie adjustable base to its factory settings, start by unplugging it from the wall outlet and waiting for 30 seconds. Next, press and hold the head and foot up buttons on the remote until you hear a beep. Release the buttons, and your base will be reset to its factory settings. Be aware that resetting your base will erase any saved settings, so you'll need to reprogram everything from scratch.

If you continue to experience issues after resetting your base, double-check that all connections are secure and that the remote has fresh batteries. If problems persist, consider seeking help from a professional or reaching out to the manufacturer for further assistance.

Troubleshooting your adjustable base can be challenging, but taking these simple steps can often resolve the issue and get you back to enjoying a comfortable night's sleep.

Why Is My Reverie Adjustable Base Making Strange Noises And How Can I Fix It?

Are strange noises coming from your Reverie adjustable base disrupting your peaceful slumber? Don't worry, this is a common issue that can be easily addressed. Start by checking your remote control to ensure all buttons are functioning correctly. If the noise persists, inspect the legs and wheels to make sure they are securely in place and not causing any friction on the floor.

If the problem persists, the issue may be related to a loose or damaged motor. In this case, it's best to reach out to the manufacturer for repair or replacement. Proper cleaning and maintenance can also prevent future issues from occurring.

Remember, taking the time to troubleshoot and maintain your adjustable base can prolong its lifespan and provide uninterrupted sleep. Don't hesitate to contact Reverie customer support for further assistance if needed. Get ready to enjoy a quiet and comfortable night's rest!

How Do I Properly Maintain And Clean My Reverie Adjustable Base To Prevent Issues?

To keep your Reverie adjustable base in top condition, regular cleaning and maintenance are crucial. Always unplug your unit before cleaning with a soft, damp cloth, and avoid using harsh chemicals or abrasive cleaners that can damage the finish. Tighten any loose bolts or screws, and replace any damaged parts as needed.

Remember to vacuum underneath and around the unit every few weeks to keep it free from dust and debris. Follow the manufacturer's instructions for use and care, and avoid exceeding the weight limit of your base or standing or jumping on the unit.

If you notice any unusual noises or malfunctions, contact the manufacturer or a professional technician for assistance. By taking care of your Reverie adjustable base, you can prevent issues and enjoy restful sleep for years to come.

About X

X is the Founder and Editor-in-Chief of He has been featured in Fast Company, Reader's Digest, Business Insider,, Huffington Post, Washington Post, AskMen, and She Knows. X has personally tested over 268+ mattresses and hundreds of pillows, sheets, beds, and other sleep products.

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 High-quality, premium materials
 Excellent support/pressure relief
 Luxury hotel-feel at affordable price
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